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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 823 Showing 16,441-16,460 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my Tv, fast, efficient and very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I said it all in my

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previous audio review. I don't like paying the fee but well spent. IMHO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, Well everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I but all my electronics at Best Buy its my only place to shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and on time...set up very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful, being elderly we need all the help we can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors, sound and voice remote control are user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Square set up my 120" and did a great job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and set up TV in no time, made sure we didn't have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and stereo surround sound...took 2 techs but got it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Makes It Look So Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad Geek Squad did all the connections. Now I know is is right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st attempt by Best Buy could not get working. 2nd time still problem then they brought in a specialist and now everything working OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new smart LG TV and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did everthing right and i am very happy. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very well done and answered all questions. would gladly use again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Customer Service - Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service and setup by the Geek Squad team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful and timely service. Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tried their best bless their hearts professional folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up new TV explained about the remote. Etc,,,,,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    SamGeek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup and connections. Due to Covid, training was minimal. Need to get some training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it and the service was awesome. It worked out very well for me

    I would recommend this to a friend