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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 830 Showing 16,581-16,600 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job getting everything up and working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding! Everything was quick and without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW...fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so efficient, professional and people friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic courteous service. Highly rec to install tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job installing insignia tv. Friendly and on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv was good but had audio problems after they left,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. He went above and beyond to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was excellent with great customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whole house sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great although it took a bit to communicate what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. One of them went above and beyond. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The guy didn’t set up my TV with the new remote!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up replacement TV and didn’t leave me with the new remote! Used same remote that came with first TV!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Salesman was OK at the Best Buy store but the delivery people were in & out much too quick. They basically hooked up the TV & left not explaining the features of the TV or detail on using the remote. I was very disappounted, paid a good bit for the TV, belonging to Total Tech & have spent a lot of money with Best Buy down thru the years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional, knowledgeable & courteous

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came in and installed my service.did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were so friendly and helpful, did quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prefect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and did a wonderful job connecting our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and Eric did a great job setting up my home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO PROBLEMS WITH GEEK SQUAD ASSOCIATES; THEY WERE ON TIME AND QUICK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend using this service, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright picture even in a room with a lot of big daylight windows.

    I would recommend this to a friend