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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 834 Showing 16,661-16,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    Prompt, clearly reviewed set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly technicians, explained what they were doing well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff. Very professional and knowledgeable. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer very professional and very helpful and very nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast set-up. Probably too fast 'teaching' session

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First TV (60") was set up quickly, but I would recommend slowing down the demo session. The second TV that I purchased & also had set up on a different date--pleasant young man, but he didn't complete the set-up. I've tried to do it myself, but haven't been able to do so. I need to contact again as the TV in the basement guest suite isn't really set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for most situations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a basic TV and connect to your network situation, this service is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and knew the job and did it in great time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the tv and great job on setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv and all it has. Mike from Geek Squad was very helpful in showing us how to use everything the tv has!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality workmanship! looks great! They were in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were professional and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK SQAUD INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BELEIVE IN GOOD PRODUCTS SUCH AS SAMSUNG. GOOD QUALITY AND GOOD ON PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Great Geek Squad people were really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the whole thing went really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was perfectly professional at the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. They were on time and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys set my TV up in no time. In and out!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the geeks know what they are doing and can do it quickly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an awesome install... I’ll use them any day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is placed perfectly. The living room looks much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation of my first wifi wide-screen tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PEOPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DON'T HAVE A COMPLAIN ON HOW THEY DID THEIR JOB VERY COURTOUS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, prompt and nice. Answered all my guestions.

    I would recommend this to a friend