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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 836 Showing 16,701-16,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Perfect size and contrast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek boys really helped with the set up showed up on time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it appropriately

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mr. M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery agent scratched my 65" screen during set up/ Called several times to Best Buy to solve problem..offered rebate but only to be spent in their store...paid them in full prior to delivery ...took 5 weeks to resolve..had to take gift card for best buy only..baaaad company...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the guys were in and out in about an hour.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew came in and had the job completed in 60min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is important and was well worth the cost for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors and the clarity of my new TV is fabulous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful team of experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs were accommodating to my needs and questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time and very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qualified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the installation and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the time and care to set it up, and explain the many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when promised. Explained everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was knowledgeable and personable. Nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very polite and professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job hanging TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was quick, on time, and very professional. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great, very professional, and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. I love them and they do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and effićient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew showed up on time and performed admirably.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were friendly and competent. Service was fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was professional, helpful, knowledgeable, and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional team.....Highly recommended.....

    I would recommend this to a friend