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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 837 Showing 16,721-16,740 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way they did their job professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job with the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and I could get Netflix but couldn’t get my cable channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good but it is somewhat confusing getting it through chat or online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squadddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever wanted to get invisible wiring done, we recommend geek squad, they were very professional and quick pace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup went great! Super service and attention to detail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    birdguy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted a large 65" tv quickly and generally better than I could have done on my own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative , polite and helpful in all areas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hook up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected as required. Too long of lead time for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear and has good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good but I don’t understand how can I set up it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installer great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notified of arrival time one half hour notice. Competent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service for the person who doesn’t have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy did all he could do, but wasn’t able to get all my components connected, guess TVs have advanced to much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headache free installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service on evaluation of Wireless network and antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of our TV went very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did the job very well. I recommend usign them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did a fantastic job! He was helpful and understanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was a polite, professional super installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and quick service. Very skilled. Did not have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked quickly and were very efficient. I’m pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional service. I particularly liked COVID19 precautions used.

    I would recommend this to a friend