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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 838 Showing 16,741-16,760 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great picture color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went well. Technician, knowledgeable polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    t.v. setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a good job. cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andres was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of hooking up my 49" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent quickly and professionally connected TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent - best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was here early, made complete hook up, was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, fast and efficient. Glad I included it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and works great with our new Samsung 4K TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for the setup was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad reps were very professional and very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are fabulous. Alex was courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. I appreciate all of there assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen and Tony were great. Very kind and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and showed me how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, nice and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, helpful and friendly. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with Geek squad installing tv and wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work. Professional and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. I will definitely use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was fast and answered all my questions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the squad sent to set up the TV were courteous and freindly, they did not seem to know how to set up the many features of the new Sony Bravia Smart TV I had purchased. I have to keep going to Utube to find out how to set up many features I wanted to avail myself with by buying this TV. Best Buy has encouraged me to contact customer service to get the 'best' benefit of set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    techs were ecellent. spent time connecting audio and training

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation techs are super knowledgeable and nice

    I would recommend this to a friend