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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 839 Showing 16,761-16,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Nice job and good knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly, patient, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem was that I had to wait a week for delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works as expected too and as needed too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could of done more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, antenna and set up. I wish he would of known more about Roku TVs and Sling. I wanted to get the local channels on Sling and had him install a new 60 mile antenna to no avail since Sling doesn't offer local channels (found out later). Roku doesn't offer local channels either even though he said he had one on when I was in another room (Seattle isn't in a designated service area) . He told me I would have to play with the remote, TV, Sling, etc to figure out how it works. No tips or pointers at all. I wish he would of done more than just plug it in since you do the set up by just following the instructions on the Roku TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio not very good I exchanged for another Sony model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service very professional I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were friendly, respectful and did a professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guy was cool and efficient and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will be great once all the speakers are working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was the best !!!!!!!!!!!!!!!!!!!!! Matt O.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV wire box installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was efficient, polite and neat. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Awesome! Very helpful, nice, and patient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installed 3 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were good but scheduling was somewhat complicated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been noticing some mistakes i.e. video crossconnect between live TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to be done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Was courteous and new what he was doing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brought in wrong tv and blamed me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very easy install. Turned it on and guided me thru setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and effective! Pleased with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart guys who really know the ins and outs of what they do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the tv quickly and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Company time controls is the only daw back with these people

    I would recommend this to a friend