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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 842 Showing 16,821-16,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was right on time. did a very good job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for Bluetooth Bluetooth wont load automatically NEEDS SOFTWARE UPDATE OR FILMWARE UPDATE

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad were here and gone in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv. Same as before...the geek squad are very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Great service like the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD at BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment you can make when you buy technology!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish It was available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this service was available in a timely window. I would have had the tv wall mounted and added a sound bar for a nice clean look. I wanted to catch the end of the NFL season and the SB.I am sure they do good work but I did not want to wait until mid February.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    on time and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv was not wall mounted, however hooked up and answered all lquestions i had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mandi7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy that my TV was set up much quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and fast service!! 100% secure and fast!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery and set was on time and efficient. thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were most helpful and answered all questions:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grant feom geek squad did a great job with setup!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job hooking up my TV. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and had no problems with hookup. staff friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Also took long time for credit on unused cable

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading a review. We know how important your TV is to you, so we're honored that you came to us to ensure that your TV was set up correctly. Our TV Connect and Setup includes many great features, such as help taking the TV out of the box, getting it on the stand, connecting to Wi-Fi, programming the included remote, setting up the TV to work with up to two streaming services, and hiding wires so things look neat. While we know that paying for an extra cable is never fun, we're glad to hear that you have since been credited for it since it was left unused.

  • Rated 4 out of 5 stars

    Right on schedule and lots of time given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with some of my components but they work hard to make it all work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to hook it up so fast less than 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set-up in my cabinet at no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV-sound-etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a complicated setup and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional and very thorough.

    I would recommend this to a friend