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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 846 Showing 16,901-16,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv to be moved/reconnected. Wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE GEEK SQUAD, THEY ARE FAST AND VERY PROFESSIONAL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was proficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad said that I do not need the indoor antenna. My outdoor antenna would suffice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was Friendly and thorough. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek was very polite, knowledgeable, friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Really, really, really, really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dave and rob did a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very proffisnal and worked on the deatils

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem with the connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done successfully by the Geek Squad. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service received from the guys setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and the guys showed up early.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to come out a second time to make hook up right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, neat, knowledgeable and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was GREAT! Can't ask for better service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the screen. The Geek Squad were wonderful and very helpful. I would Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were very friendly and helpful, and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this a 4 because one of the tv was mounted crooked other than that everything else was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job new there stuff very friendly and courteous thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, very knowledgeable at what they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    am well pleased with the two tvs that I purchaseed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I returned this purchase when I attempted setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing against the product, only my decision to “do it myself.” Thank you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Service Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician set it up but didn't show us how to us it which is what we feel we paid for. Once the technician left and we tried to use our streaming channels off our Roku, none of our three remotes would operate it. After several days of troubleshooting on how to operate the TV my husband went to the Best Buy store for assistance and was greeted rather rudely. All the customer service representative could say is you asked us to set it up and we did our job.

    No, I would not recommend this to a friend