Customer Ratings & Reviews

The person that delivered the TV was very nice did a great job! He showed me everything that I needed to do with the TV also we helped me with my Netflix and prime and peacock and Disney plus. Service was great!

Our installer did great work in very little time. The only reason I gave the service 4 stars instead of 5 was price. At this rate the Geek squad is at least $100.00 per hour.

The two gentlemen who delivered & set up were great! Professional, positive attitudes, & knowledgeable. They took their time in explaining everything, weren't rushing to get to next delivery & were very helpful! Outstanding job!!!

Very good Technicians, they know their business and are very helpful, I can highly recommend their service. They take time to thoroughly explain how to use the equipment they install, and they take all of there empty boxes with them when they go.

Our large TV was set up with two geek squad members with easy explanation function of new big TV.

excellent tv, great picture, very pleased with purchase

Geek Squad member Cecil provided excellent service. He was congenial and knowledgeable. He answered all our questions. Thank you for sending him to install our TV.

If I could give Victor and Jose 10 stars I would!! They were so friendly, respectful, extremely knowledgeable and went out of their way to do whatever we needed when setting up all of our tv equipment.

Wish I could remember the techs name but he did an excellent job! Very professional and answered all of my questions.

Very reliable! The tech even came early. Very professional and informative. I appreciated the recommendation to get a 4K cable box after he installed my 4K Smart TV. I would definitely recommend the Geek Squad service.

The agents called to say they were on the way and arrived within 5 minutes. They installed to my cable and tried to connect to the internet but they could not as I could not find my password (not their fault). Unfortunately the one installer showed me on the screen to look for setting when I retrieved the password and install onto the internet too. He did not show me on the controller what to push to bring the settings so I have not been able to connect to the internet. I do not mind though as I still can use the television on the cable.

The installation was great. Austin was able to quickly set up my TV and did a great job setting up my components the way I wanted. Very neat and orderly. Good guy too.

My TV was installed correctly and works fine. The tehnican was friendly.

Had Best Buy install 55 inch Sony tv. Install went well. Internet Connection set up with no problem. They demonstrated for me use of remotes. Made recommendation to get a new surge protector For TV and video player. There was some issue with connection and set up of sound bar which was related to set up of video player and was resolved by briefly disconnecting the player.

The tech did a great job removing the old TV and DVD system, and installing the new TV to the cable system. He also programmed both the LG and the Cable remote. And since we were new to Smart TV's, showed us how to access the apps and the various settings on the TV.

I had great experience with service guys. They are very professionsal and on time and clean service.

Great price for this TV and the picture quality is amazing would buy again

TV fits perfectly into room. The quality and sound are far more than expected

There is no way I could have done this myself. I would have had to watch tv on my computer I guess. These two guys brought my tv in, hooked up everything, asked me where I wanted everything plugged in, did it all nice and neat, then showed me how to use everything. They left here and I had a new tv with a picture that still blows my mind! I love showing it to my friends. Its like being at the movies.

I have been and am very pleased with the fast service that is provided by the Geek Squad. They are always attentive, listen carefully to the issue and then go about and resolve it with seemingly little effort. Things get fixed very fast!