Customer Ratings & Reviews

A few weeks ago Best Buy delivered my new LG C4 TV and installed it for me. The two technicians were very professional and considerate. They left the space nicely cleaned up and made sure everything was working right and on top of the icing of the cake they made sure I knew how to navigate the tv. Oh, and before delivery they informed me about their delivery ETA.

Great setup. The geeks that came to setup the tv were very knowledgeable and did a great job.

The Geek Squad technician quickly set up the tv and was able to connect the wifi. When it turned out the special headphones that had previously been used on an older tv needed a converter from analog to digital to connect to the optical audio output on the new smart tv, he searched the web to find the necessary items, a photo of them and explanation. Through his great help, the (very good) headphones soon were connected and worked perfectly

Two young men showed up. My old tv was very large and HEAVY. Without batting an eye, they removed the old beast. Then, placed and completely hooked and set up the new Sony Bravia OLED. They took the time to make sure all settings were optimized and to my satisfaction. It was expertly and quickly done.

Great tv, easy to use and install, love the picture

TV was installed, set up and ready to go within 20-30 minutes. No hassle! The agent also installed my DVD player and I was all set. I was relieved to not have the frustration and hassle of trying to set it up myself. Thanks Best Buy for taking the headache out of installing a new TV! I would highly recommend letting Best Buy do it all for you.

I moved into a new home and needed 2 televisions mounted. Geek Squad members showed up early, was very friendly, was very professional, did a great job with the mounting with no damage to the surrounding areas in my home, and went above the service by cleaning up the area of work and even helped me install a feeder line into my wall to hide the cables! Thanks so much for all your hard work and this was the second time I’ve used Geek Squad for TV set up and would definitely do it again!

Agents did an excellent job installing, mounting and tuning tv. In addition they took time to run thru the menu and use of remote

I was very glad that I choose to use the Geek Squad service. The service person showed up on time and gave me a twenty minute notice. I really like the online communication and their set up was extremely quick. When I checked the set up, the wires in the back of the TV were all organized in a very neat fashion. They programed the TV and set up the remove, as well as showed me how to use it. Great Service.

I was most happy with the service I received from the Geek Quad. The guys were very professional. I had a more complicated set up than most and they knew how to handle it, and did listen to me when I told them how I wanted it hooked up. They then made sure everything worked and that I knew how to work the new product. I would definitely use them again.

The agent was excellent.He connected all of my devices to the new tv.He also cleaned the entire area and disposed of the materials in my recycle bin! He was very friendly and worked very efficiently!

Great, friendly, polite and professional, team whom I would like to have back any time to do another installation. Makes you feel like you made the right purchase with the right company!

The two men that delivered my 65in. Samsung TV were very efficient and polite.I would use them again in a heart beat for my next buy from BEST BUY.

Geek squad did a quick and professional set up of my new TV and soundbar. In addition they advised that an item I purchased was unnecessary, so I got a refund. Along with giving me good operating tips, they were in and out with minimum fuss.

The agents put my stand together and then my TV, They knew what they doing and had them together in no time. Then they set my TV set up and stayed to make sure everything worked properly.

I would definitely recommend Geek Sqaud to all my family and friends!!! I’m cheap, so I rather have us install our TV ourselves, but with this past experience, I am definitely happy with their service!! They were FAST, and careful, they took our old tv, did not leave any trash or empty box, they explained everything very well, and they had great personalities, super cool!! My husband and I both were absolutely grateful but their service!!

Garrett was fantastic. Curtis and knowledgeable. Fast and easy set up. Neat and clean, I didn't have anything to do but sit around and take it easy.

Great Experience. I was kept informed of the upcoming time of service and the installer arrived early with my permission to do so. Fully explained the operation of the setup and did not leave until I was satisfied with my ability to operate everything.

The tv is awesome! It is like being in a movie theater. Go get one great buy!

They were so knowledgeable and explained all information we needed to know. They were great!