Customer Ratings & Reviews

These agents were absolutely warm and inviting. They had good conversation and were friendly. They did a very good job of safely installing my tv and talking me through its use.

Purchased TV as gift to out of state elderly relative who was unable to lift and connect and set up tv and other devices. The agents were able to complete the set up on 2 visits and thankfully covered under my Tech service plan.

Frank Fuller, Geek Squad installer was wonderful! He and his partner put on booties on their shoes, open the box neatly, took the packaging with them after installation. They connected all the equipment we had and instructed us on the use of both cable and TV remote. Frank is definitely an asset to the company!

The installer RUBEN was awesome. He was very knowledgeable and took time to review things with me. He was a Geek Squad Employee which makes a big difference. I have had a sub-contractor come out...no go. Thanks.

prompt, courteous, clean, and efficient. very personable and knowledgeable. thanks!!!

The set up was quick and easy. The service tech was very knowledgable and helpful with questions

I had a 65" Samsung Q tv installed. The technician was very professional. He came into my home with a mask. Set the tv up. Connected it to my internet and cable system. He also set up all the right settings for the picture to be perfect. The tech also spent time with me explaining what I need to know to operate my new purchase.

I spent a little more money to get the TV and sound bar set up correctly. The geek squad tech did a great job. He made sure the TV connected to my WIFI, connected to the sound bar, and showed me a couple of tricks with the controllers. He did an adjustment on the TV settings because he had set up many Samsung 55's with HDR in the past. I could not be more pleased with the final settings and sound. Thank you Geek Squad.

The agent came in and installed my TV, sound bar and wireless subwoofer. They did an excellent job and the picture on my TV is out of this world. Thank you so much for that amazing staff and service.

The Geek Squad recently installed my new TV and made the connections that were needed. They were very courteous and professional. All my questions were answered. The next day I had a problem and my call was returned promptly and the problem was quickly resolved. I was very pleased with their service and highly recommend them.

I love geek squad services. They are fast,efficient,friendly and very helpful.

The agents connected my TV all devices and made sure the remotes were synced. They set up the soundbar as well. They answered all of my questions, so I felt confident I could work it all after they left. I recommended the Geek Squad to a friend and they were also thrilled with the service.

Our installer was fabulous! He kept me up to date on his timing for delivery and delivered a great product and a great set up. Texts / emails from Best Buy were useless. Fortunately our installer provided real, useful information!

Team showed up on Time. Instructed how to use TV. Verified TV was functional

Set up team was awesome! They were on time, genuinely nice and set it up, showing me all the bells and whistles,

They set up the TV and did all connections and made sure everything was working properly and explained the remote and The TV functions . They were excellent and did everything much faster than I would have. Highly recommended for non techies like me.

Excellent job! Careful unboxing and setup. Initial setup of tv features was good and got soundbar and Roku working correctly. Very happy.

Beautiful work! They are fast and it looks and sounds amazing!!!

Excellent service and very professional. They answered all my questions and addressed mine concerns during the installation.

The team set up my new TV and connected all cables and remote use to my existing Xfinity box and remote. The two agents (Tom and Jesse) were very knowledgeable and worked efficiently and very pleasant.