Customer Ratings & Reviews

The installer came to my home for the TV installation on a stand. He was on time, courteous and very professional. He made sure everything was in working order before leaving. I was very satisfied with the experience and highly recommend Geek Squad.

Very knowledgeable and helpful service. Made set up go smooth and quickly.

These guys were GREAT(Ed and Zac) knew their stuff and had everything set up in 30-40 minutes. Went though everything with us so we understood how everything worked. Even moved our old TV where we wanted it

THE AGENT SET UP MY NEW TV WORKS GREAT, TOOK MY OLD SET AND GAVE AND ANSWERED SOME OF MY QUESTION. HE SHOWED ME HOW TO ADJUST AND OTHER THINGS, AGENT DID A GREAT JOB

The TV’s were installed perfectly by the Geek Squad-Matt. I bought the tech package for $180 and what a disappointment. My remote wouldn’t work with the one TV. I was passed from one Geek Squad to 4 others for help. No one would take the time to help. Customer service at the store passed me off, too. So for $180 I got no help. Clear Picture cable company solved the problem for $ O dollars.. The remote needed to be reprogrammed to the TV. I still want to speak to the manager of Best Buy and can’t reach him!

The agent set up the tv and did a wonderful job of explaining how the tv worked. He set up all my apps for me. Disposed of the huge box the new tv came in. He made sure I knew how to work all the controls before he left. I was very impressed with this.

We purchased the LG 55" B8. Beautiful picture and simple to use ... so far.

Our Geek squad installer did an outstanding job installing and connecting our TV to all services. He was efficient, personable, and knowledgeable. He made the experience enjoyable.

The agent arrived on time and set up my new TV quickly and efficiently. He was very courteous and responded knowledgeably to my questions. He explained the various function to my satisfaction before he left. This was my first smart TV so I was a little anxious about it. I have been very satisfied with it over the past few weeks.

Very knowledgeable and considerate young man did the set up (standing on ledge over fireplace). Got here on time. Took care to tie up the cords and wires so they would not show. Helped with settings. Well worth the price for a 55" tv.

They came out and did a great job on mounting my tv. Very professional

We were extremely satisfied with our in home installation service. The technician exceeded out expectations with the time he took with us and the deep knowledge he had with the product and it's operating system.

Nate and Mike had several things to do! Get rid of an old tv, move a big tv to another place and install a bigger tv! They were champs. And it was just as agents were being allowed to enter homes again. Working in the special gear must have been a bit challenging, but you would have never known it! They moved along easily! And they were very friendly.

We purchased the 77" Sony Bravia and to say it is the next best thing since sliced bread is an understatement. We have only had it a few days but it is incredible. The sound, the picture, the quality is above and beyond! Thanks to Jamal and Adam for a TERRIFIC job setting us up - they were AWESOME!

Cesar did an excellent job in connecting my TV and programming. He was ver professional and knowledgeable. I just purchases another TV and wojld hope that Cesar can come to set it up.

Very professional service by Geek Squad in delivery and installation of my Samsung TV. After a quick setup and installation, they were more than willing to answer my questions and provide other information related to connectivity with Wi-Fi and tutorial for use of Remote.

The two installers that came out where awesome and very professional. Easy to understand and hear. The only thing is the sound bar had a ding and was told that if i have any problems just let the store know because I have an extended warranty

Both tv's were set up as requested. All questions I had were answered. Unfortunately for me, I failed to ask how to activate some of the apps. I plan to call and have a Geek Squad member walk me through the process. The GeekSquad is who I always call when I have a problem with any of my electronics. They are top notch technicians!

The two guys were very efficient. They had the TV unboxed, legs on and on the stand in 10 minutes. Hooked it into the online service and had me watching TV in a very short amount of time. They also were nice enough to move my old projection TV into another room. Could not have asked for better service.

The agent was very thorough in explaining what he was doing and how do operate our new TV.