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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad service. Install went quickly and no problems. All my questions answered by the installer and I would recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installion was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up the Sony tv. They stayed till the tv finished updating. They were a big help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time, friendly and very helpful. They made sure we understood how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes and set up my tv quick and easy t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best service you get from geek team Quik response and better performance I ever see and provide warranty delivery and back up support all for free and they remove old y v or Appliences for free of cost nobody beat this deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was fast by the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and set it up all the way. Also cleaned up the boxes and removed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Geek Squad service. Kept us informed of delivery time and were kind and considerate, while giving instructions. John and his assistant were the best!!! Our sincere apprecistaion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional, explained thingsa clearly, and was able to troubleshoot all the issues connecting th tv to th exhisting equipment. Friendly and professional. He deserves a raise, a promotion and probably a vacation. 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv quickly, answered my questions, and set up the TV with remote and how to use. Couldn’t have asked for better service except we had to wait another 2 weeks since the order wasn’t in yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dxperience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled my new stand and bolted it to the new TV. Then connected the TV to my battery backup and DirecTV setup. All done within an hour. Excellent! More than happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my TV and made it easy for me to work. This was the first Smart TV I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set-up my new smart TV and connected it to my cable service. He arrived on time, was friendly, knowledgeable and professional. He showed me how to move through the various screens which was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were great! Professional and knowledgeable and extremely helpful. They explained extra questions related to but nonessential to the TV set up which helped me understand how to manage my present TV usage and plan for additional viewing-related purchases in future (disc player/apps).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would include set up again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Guys who installed the TV. Very nice and respectfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the fee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my set and gave full instructions on how to operate. I was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with The Geek Squad's professionalism. I was contacted throughout all stages of the appointment. The crew showed up on time, unboxed my TV and totally set it up with all connections. They then went through the on screen set up and made sure everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the convenience factor. A sub-contractor showed up when he said he would. Set it up, took the cardboard and packaging, as well as our old equipment away, gave a a great tutorial on our new equipment and was very professional. That’s much easier than me stuffing a new TV into the car, getting rid of the old stuff, and packaging. No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy agent set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agent set up Poor my TV was exactly what I was hoping. He came to the door he was professional he connected everything he delivered the TV I didn’t have to worry about anything. He explained what he was doing and How everything worked on the TV. I am extremely happy with the set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sylvia in Michigan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they arrived the service was Great!! They knew exactly what they were doing, and Boy were they fast!! Can’t be more happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Geek Squad Professional installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous, efficient and precise. Unhooked and removed old TV. Unpacked & connected new TV. Patiently taught me how to use new remote and find programs. He was very neat & took away all the packing. He was the epitome of a polite and proficient professional. I gave him six stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 members of the Geek Squad that hooked up my TV were quick setting up the new one. They were friendly & funny. They also suggested what I needed to hook up another device.

    I would recommend this to a friend