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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 919 Showing 18,361-18,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Install, Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members who came to our home were very courteous, worked together perfectly, and installed our new TV stand and 55" TV carefully and quickly. They also showed us how to do everything we would need to with the TV before they left. We appreciated their installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two set-up specialists were very knowledgeable and friendly. They showed me everything I needed to know about my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew professional and helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs placed TV on the stand and connected all components. Tested all components and instructed me on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reconnected my Smart TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely, courteous, knowledgeable, & left his number for future reference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He also helped me in store.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed new TV and took away the old one. He also took care of a problem on my Chrombook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was in constant communication with me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing short of great job. My wife was home at the moment while I was working. They made sure everything was to my satisfaction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cannot get me link to pay for new tvsvc on this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy in the past, but they have been unable to send me a link to pay for new coverage for this item and I have spent a lot of time and feel like they are jerking me around

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bella and Bill were the best. They even came back a second time to help me with controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the installation of tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 gentlemen knew their jobs. Handled installation quickly. Very courteous and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up for tv sound bar and dvd.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and answered all questions. Made sure we were comfortable with everything before they went.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer gave us an update regarding their arrival time and it was very accurate. Set up went smooth, except I had forgot to connect the outlet for the new TV to my computer network. The geek squad techs found the problem right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully a Quick FIX!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns out we had a fairly simple issue, which was fixed. They also gave us several hints and suggestions which were spot on! And they were kind enough to take our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted wall services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqad was professional. Quick and polite. They mounted my 65in TV to the wall. Happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad person very knowledgeable and explaine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up the tv. We purchased Total Tech. Best purchase ever. If we have any problems they will come out and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff arrived right on time and unpacked the TV and installed it. They were very polite and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connection.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work! He came in, got right to it and didn't waste any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing our new tv and ensuring that we were connected to internet, directv, and other equipment. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swell Job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was knowledgeable, easily removed the old set and quickly set the new one up and checked me out on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. went thru all the setup with us and hooked up Ruku and went over some points of operation. very helpful., Well worth investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two great experiences with the Geek squad. They did a great job setting up the TV with the existing sound system and cable box. Kyle was fantastic, he called to let us know when he was coming. Excellent skills with communication. Our first TV was ordered in June, great set up but the TV ( a low end Samsung Tinzen 8000) was not very good. We upgraded the TV to a Samsung OLED and are really pleased. The new TV was installed on 12 July 23.

    I would recommend this to a friend