Customer Ratings & Reviews

The representative from Geek Squad was simply the best. He was professional, friendly, and quite efficient in getting my new tv set up. He was very helpful in explaining to me how to navigate through each app through the new remote. He was in and out in 30 minutes. Thanks for the EXCELLENT service.

Here when we were told. Done right the first time. Our Tech, James was very knowledgeable and was able to answer all our questions - even the ones we would have forgotten to ask! More than pleased

The installer was on time and very friendly, he cleaned up when he was done

They were both excellent! Efficient, knowledgeable, answered all questions, and had the TV and components up and running within an hour.

Agents were knowledgeable, helpful, professional and arrived promptly and finished expeditiously. Very satisfied.

The agents did an amazing job, very friendly and got the work done very quick.

The team worked very well together. I was impressed with their knowledge and experience. They were excellent at programming the tv for my particular users history. I cannot recommend them any higher, very, very wonderful experience! The team was super and the leader was exceptional.

The agent connected and set up my new television.

Agent was prompt professional and courteous. He answered all my questions and repeated them if I didn’t understand New TVs don’t come with much of a manual so he saved me slot of time. Great experience well worth the money.

agents connected the TV, hooked it to all the components in our system, tweaked the picture and various audio options, and helped move out the old tv. Understood everything well and were very helpful.

They did a very good job on set up and advice on the best TV for the way my wife and I use it. They were to fast on instructions and there was a lot left out to show me how to adjust my picture to suit me. I finally figured it out for myself. They were super nice . They should just take more time with you and and sitting down with you and the remote in the customers hand. One thing that worries me is should I need a repair in my home is the turnaround time for service being retired and watching a lot of TV.

They actually did all the hard work and had everything setup and ready for me!! They did an excellent job!

The agent was very courteous and knowledgeable about the products. I requested the tv on the stand only. So it was a very straightforward installation.

Great service! They unboxed, installed the legs and mounted the tv on my stand. they connected the earc cable from my receiver, connected to my internet, downloaded upgrades and got everything set up. Friendly service!!

as i said previously. you picked a winner when you hired the technician who installed my tv.courteous, respectful,knowledgeable, caring . he should make a good asset to your management team.

The geek squad set up was great. They were courteous and efficient. They had to come back a second time because the first TV was defective and the replacement had to be rescheduled SEVERAL times due to availability.

All my dealing with the Geek Squad has always be productive, professional & problem solving. They are truly a great team & go beyond to rectify any issues you have actually take your problem personal and make it their own to make sure that they find a solution

Mr. Jeff Hicks is very good, he set up the TV. but he is not a Teacher. he did not show us what to do. now when the TV comes on we get cox top box comes on, a voice comes on we change when change the sound. I will call him and see if he can talk me on the phone to fix the above.

Brad installed television- made all necessary adjustments- was on time- was professional- cleaned up before leaving- probably the best service person to visit our house in the last year.

Associate arrived in a timely manner, was very pleasant, courteous and got me set up in no time. Unpacked the set and removed all debris. He was thorough and gave me his number if i had any questions.