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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent arrived on time. He put shoe covers on before entering my apartment. He was very polite answered all my questions and made sure I was able to work the remote with the TV. My unit was placed on entertainment stand, so no wall mounting was required. He removed all the packaging material when he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marci S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative men=set up quickly and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant experience. Agent showed up on time, was very knowledgeable, did his work efficiently, was friendly and courteous, asked if we had questions - all was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my bew Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and set my channels color sound volume. As I do not have cable he made sure my OTA Antenna was working properly. Also he was very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were absolutely awesome. They were knowledgeable, polite, efficient, and made absolutely sure everything worked as designed. I would have them as my team any day and be thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the gentlemen that installed my TV, Angel and Chris did a spectacular job. They were friendly and professional and answered all the questions I had. I will request them should I need installation of anything’ else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an excellent job. Went beyond what was expected of them. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Gelica! Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gelica, from Geek Squad, was very efficient, explained as she set up and gave Very Good instruction. She made sure everything was working well and gave me support phone #!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up stand and tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and efficient. Amy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimbo & his co worker were absolutely outstanding. Very professional removed old TV and made sure our new LG was up and running properly along with making sure we completely understood the functions of the TV & Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fast, great job installing three TVs in our home. We appreciate their knowledge and expertise. We didn’t have the knowledge to do it ourselves and they had the installs completed in no time at all! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so friendly and courteous. They were obviously very experienced. Set up of the TV was a breeze and I have had no problems since installation. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job of setting up my new TV. They even set up Netflix so it was in the TV and I just had to say the word and it came on. I didn't know the TV could do that. I offered the 2 guys money to move and set up my old TV into another room. They did it and refused any money. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He connected all my other devices too. He was knowledgeable and fast. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad folks were excellent. This was a relatively easy install but they left with everything working perfectly and to suit my needs and particular taste. It was well worth the money to have it installed professionally. They practiced COVID safety and cleaned up all of the discarded boxes ect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very knowledgeable young man set up our tv very quickly and helped with another small problem on another tv we have. I would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” Hisense TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and very cautious. Excellent work and courteous. Cleaned up after install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation Beautiful picture Easy operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of New Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very good job installing the TV. They arrived on time and very efficient in installing the New TV and removing old TV and most courteous throughout the whole process. I was very pleased and give them a 10 if 10 is considered the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was excellent and efficient. Walked me through the entire setup process.

    I would recommend this to a friend