Customer Ratings & Reviews

Agent did an excellent job setting up my TV and making sure my favorite apps were loaded. Ensured I was able to access programs before he left. Excellent support!

Very professional, very knowledgeable and very pleasant. We couldn’t be more happy and pleased. No question when we purchase additional,equipment we will avail ourselves of the services of the geek squad. It’s rare today to be able to say it was money well spent

Delivery & setup went extremely well. Included was device startup & intructions to operate it. Answered all questions & left contact info with us to reach them if further help needed.

Excellent service. The installation of my new fire TV was quick & all went well. The service techs were very nice & careful to observe safety standards. Also they made sure I knew everything I need to know to take full advantage of my TV even programing my controllers for me. Worth the extra cost for how easy it was.

Set up was easy. Picture is great and all the features are easy to use.

The Geek Squad Team did a great job in setting up new 75" SONY X90L and removing old 75" tv in under 20 minutes. Including all setup and connecting to existing surround sound and boxes. Part of why I always buy from Best Buy is The Geek Squad Delivery and Set up; have never been disappointed.

These people knew their stuff. Answered questions & offered great advice!

They set up our tv and were very professional, courteous and prompt this was well worth it and quicker than us trying to program it by ourselves, they even showed us a few things we didn’t know would definitely recommend

Excellent customer service and excellent work i like the work

The people who came to set up my T.V. were excellent. The only problem I had was the time frame given for delivery 8 hrs - a little long and trying to check throughout the day no one could give me a better answer than between 12 and 8 p.m. The time frame for delivery would make me think twice about ordering from Best Buy again.

Dan and Alex provided amazing customer service while installing my new Bravia 8II and Bravia 9 soundbar. Dan's knowledge and expertise is incredible and he did a great job explaining the function and use of both units.

Our Best Buy Geek Squad installers were tremendous just like our new Samsung AI neo QLED TV. Knowledgeable, sensible, communicated well, and courteous. Great guys. Surely couldn't have done it without them. Great job!

Had Geek Squad deliver my TV and mount the TV on my wall. They also setup my connections to my receiver and audio system. The guys that performed the service definitely knew their stuff and were just as meticulous as I am. Usually I end up tidying up the cabling and cleaning up the dirt/dust after the tech leaves. These guys did it all. All I had to do was sit back, relax and watch my new TV.

This Geek Squad was perfect. He got our tv working with the sound bar. He told us some of of our other equipment wasn’t working. Execellent.

The Geek Squad has always provided superior service, from cleaning a virus from my laptop to the recent delivery service. The set up was quick. The guys completely knowledgeable.

Great service and very friendly staff prompt and accurate with care and knowledge worth every penny to have peace of mind knowing its done right and im not risking my 3000+ tv

The installation process was really exceptional, from the pre-installation checklists to the regular updates on the delivery. The guys who did the installation were very courteous and knowledgeable.

Integrity was assigned by the GeekSquad. They were timely, polite. However the tv 65in wows. Tad too tall. We are seniors andthey arranged to return it and we repurchased a 55in. They returned and did again very professional service Even set the boom box so we only use one remote. They hauled the old tv away.

The tech did a great job of setting up the TV and explaining what needed to be explained.

Both Tech’s arrived with all the tools for the installation. Job was done quickly and professionally. We would have no hesitation referring them to our family and friends.