Customer Ratings & Reviews

The techs did an awesome job setting up my new television and made sure everything worked perfectly.

The installation was excellent. Installers were very knowledgeable and efficient.

The person who installed my TV was SUPER! He was knowledgeable, helpful, friendly and just a great person to help someone who knew little about what to expect with a smart TV! I'd say his name but not sure I should....starts with an A and ends with an O : )

A Geek Squad member brought my new TV, connected it to the Dish network, connected the DVD player, and got everything working. That included having the TV work with the Dish remote. He did a greet job, was pleasant, explained things thoroughly, and made sure I knew what I was doing before he left.

The Geek Squad went over and above setting up our new Samsung 65 inch TV

The Geek Squad installed this TV quickly and efficiently and helped me understand the components. The TV is great! My wife had to confront me about spending my whole day just watching. Thanks for making this great buy available!

good value for the price The picture is very good , Easy to use

Two men from the Geek squad, delivered and installed and mounted my 100” Samsung Television, they did a great job, friendly and very helpful. I hope Best Buy continues to use their own people instead of third parties, much better service.

A setup was required due to the size of the TV. The installers arrived on time, were respectful and knowledgeable, and responded to all questions and requests in a timely and accommodating manner. Well worth the charge.

The two people that came to set up my TV, were professional and polite. They knew exactly what they had to do to hook it up. They also turned it on to make sure everything was running properly before they left.

The men that delivered & set up our new tv & tv stand did a wonderful job. They were very helpful since we had just changed from cable to a streaming service & needed lots of help.

I so happy with the Geek Squad. The young lady that came, not only set up my TV. But she also installed my TV Stand and downloaded to apps for me. Anytime I need something done that I am not equipped to do. You can bet I will be calling the Geek Squad for an appointment.

On time, completed quickly TV worked right away and Roku installed.

My technician did 6 installations and he was quick fast effective and efficient. He talked to us the whole time while installing and let us know about the features and future products that can make life watching tv so much more enjoyable. I liked how he kept each area clean and did not leave any mess like most techs would do. I really like the geek squad and would definitely have them back again.

May's mount ended up doing our mouting of the TV from Best buy on a stand we had and getting my TV set up for cable. They were professional and did a great job. Originally we were scheduled to have on Dec.13, 2024 and it kept getting pushed off until finally the other company that mounted it was given the job. The company above did an awesome job!

Allen from the Best Buy Geek Squad delivered and setup 2 TVs for me, a Samsung - 50” Class Q80C QLED 4K UHD Smart Tizen TV, and a Samsung - 55” Class Q80C QLED 4K UHD Smart Tizen TV. Both TVs are wonderful, great picture quality, great sound and easy installation with instant connection via WiFi. Allen made the installation a learning experience he didn't talk over my head with technical terminology that I couldn't follow and never made me feel stupid with the many questions I had for him. And thanks to Allen, I had a Great Installation Experience and now 2 Great Smart TVs.

The young man who completed our installation was great. Quick, careful and detail oriented. Offered helpful advise and responded to any and all questions. Nice job.

Our technician arrived on time and prepared. He brought our new tv with him and took away all the boxes when he was finished. Definitely worth it to not have the hassle of doing it yourself.

Was included with the Total Tech protection plan. The TV was delivered & set up in the room of choice. We chose to have it on a stand, but they would have mounted it to the wall if we desired that option.

The tv was installed and connected very quickly. Installers were terrific. They answered any questions we had and were very knowledgeable. They knew that we needed extra help because we were not tech savy.