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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 18,776 reviews
  • Rated 5 out of 5 stars

    They installed my new tv and pedestal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Very helpful. Showed up on time and were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to the house to set up the tv were awesome. They stayed until we we satisfied with everything. Explained how to use the tv( add apps etc) they were very polite, helpful and professional. I would definitely recommend having your tv set up for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech Installed TV Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed my new TV was friendly, knowledgeable, and able to answer all my questions. He connected my cable box and DVD player after we figured out the best way to arrange the furniture for it. We switched two cabinets so wires reached more easily. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austen & Sami were the best. They knew what to do when coming in to install television & did not take no time. Both were as a team & communicated to me. Keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed quickly without any issues. It was a basic install using the stand and put on my bedroom dresser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad agents who set up my TV were very friendly and knowledgeable and quick. It was a very enjoyable experience. Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad polite andceffucuenr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents worked quickly to set up my device with insructions how it worked. Efficient and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh in Chico installed 2 Vizio 40 inch tvs. Connected them to appletv and one of them to a Sonos surround sound system. Made sure they both worked. Used geek squad many times all successfully. He was knowledgeable and thorough every thing works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was awesome, friendly, dealt with my (amiable) dog, and the oddities of our install. plus a donation to St Judes. I would absolutely hire them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and perfect. He did everything I needed, especially all of the connections. Remote worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and set-up was completed in less than 15minutes. The Geek Squad agent cleaned-up the entire area and thanked me for my business. Plus….totally pleased with the TV purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimized Settings on the TV During Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional and very conscientious. He personally went through the multiple settings to ensure my viewing of the new TV optimized its capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did another outstanding job for us. They set up our TV and took care of all the apps, etc. that need to be done. Best service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was communicated & right on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bram went over & above to get me ready to work this TV. Took my call after he left my home & checked later. Texted him today & he responded. Couldn’t ask for better service & response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who delivered and set up the television was first rate. His delivery was on time (and after he had called us ahead). He was knowledgeable and friendly, and he gave us a good introction in how to use the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly & just to my liking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my house was by himself, but he did an amazing job. He was quick, and he made sure that everything was perfect to me. He also had good recommendations for how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that set up my new Samsung 65 inch TV were phenomenal. They even took off their shoe. Super respectful and professional. Will be recommending!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and called me to tell me they were on the way. They explained about the channels after they put my tv together. I love the beautiful 55” tv. The picture comes in beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Set-Up We have Ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually signed up for Geek Squad, but were given a 3rd party company for the TV delivery & installation. They were on time, professional, fast & truly went out of their way to make sure all the connections worked & then took the time to explain everything to us! Highly recommend & the Best Buy Black Friday in July reduced price was a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a nice job setting us up- worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alberto did a nice job setting up the TV and patiently explaining all the options and ways to use the Smart TV options and remote.

    I would recommend this to a friend