Customer Ratings & Reviews

The gentleman from Geek Squad called and arrived on time, he helped us put the t.v. on the wall, even though it wasn't on the order, it was actually heavier and awkward for us to put it on the wall. Jerome set up the set with no problem very quickly and explained all the different options we could use. Highly recommended!

Alberto did a nice job setting up the TV and patiently explaining all the options and ways to use the Smart TV options and remote.

Josh and his helper with Geek Squad were terrific with the installation and set up. Ashley in the Willowbrook store was most helpful in guiding me to make the best purchase decision for me.

The team was prompt within the delivery/installation window offered by Best Buy. They installed the TV, DVD player, hooked up cable and made sure everything was working. They also hauled away an old TV which added to the quality and value of the service. Will definitely use this service again in the future. A bit expensive but worth it on this occasion.

Agent, Jason, was very helpful and mounted TV and helped reconnect to Wi-FI, etc. Very dedicated to helping and giving assistance.

Great service! TV was installed and setup very quickly and efficiently. Geek Squad agent showed us how to work everything. He was very nice and helpful.

Had a few agents through Total Tech viwit us, first to install and cover all the bells and whistles of the new TV. But needed new DirecTV box, and once we got that, another excellent Total Technician came and finished set up. Everything works great.

The guys that came out and delivered our new t.v. were great. They handled everything very professional and made sure I knew how to navigate our new tv.

Installed new tv mounted and all wires hidden fast efficient and amazing job !!!

Geek squad agent Austen was very knowledgeable, courteous and professional! Very happy with the experience as a total tech membership free delivery and set up!

Team came in and were polite and quick to get to work. The setup was done about 2 years ago and never had an issue.

The Installer that came here was very nice, capable, knowledgeable, and efficient.

The gentlemen arrived during the window I received in my email. They worked efficiently and set up both TVs quickly. I also appreciated that they removed my old TVs.

The technician brought the TV to my house, set it up, set up my sound bar and taught me how to use both. He kept me informed as to when he would arrive, he worked quickly and efficiently and did a great job. I would definitely buy from Best Buy and pay for them to set things up in the future

the staff who came to install very professional, they left my room clean and there was no clutter, they took all the garbage, the installation very professional and fast the cables very orderly and left everything working and insured, very good.

The Geek Squad tech. that came to install our TV was excellent. He was very professional, very personable and willing to do what it took to make us happy. He saw the I couldn't hook up our other TV and connected for us. Great Geek Squad Tech.

The agents did a great job in hooking up my Tv. They showed me how to use my remote for my amazon TV. They also removed the old TV to a different spot for me. They were very polite and called before arriving and was here when they said they would be.

I feel much more at ease having the Geek Squad install a new tv, I'm not that knowledgeable about hooking up the tv, sound system dvd player and having them work properly and they always do a great job and make sure I know how to operate everything before they leave and if you have any questions later they will answer your call and take the time to explain.

The Geek Squad (Monty and Emanuel) installed and set up my new LG TV quickly and instructed me how to use the features and made sure I understood everything - they did a wonderful job!

The agent set my TV and connected it to all my devices!