Customer Ratings & Reviews

BRITAN was great. He really know his stuff. Did an outstanding job in setting up my TV's.

On time, professional, informative, customer service as it should be.

I would have never paid to have someone hook up my new tv, but since the service was free I tried it out. I was extremely happy with the service, they called ahead of time and were even a little early, which was great so I wasn't waiting around all day. Now that I know how great the service is, I would pay for it in the future. So much easier having someone else hook it up in a short period of time, as opposed to me trying to figure it out and spending two hours doing so.

We purchased a Samsung TV & I asked Geek Squad to install it for us because we're elderly, my husband is disabled and we had quite a few stupid questions. The gentleman from Geek Squad was here right away installing it. He was so helpful, considerate and nice. He made sure we were happy. I am going to try to get him back here to install a sound bar :)

Super service. Courteous, friendly. Would recommend them.

They crew did a really good job setting everything up!

The Geek technician was terrific! Very adept and kind.

Very courteous and helpful setup everything needed. Cleaned up after set up Didn’t know delivery window until late in process. Would be helpful to have ability to communicate with local Geek Squad waiting until day of to know window is not good.

The agent set up my TV and set my channels color sound volume. As I do not have cable he made sure my OTA Antenna was working properly. Also he was very courteous.

set up is well worth it...on time and very professional

communicated wonderfully installed the product with presisition

Two fellows (late in the day) hooked up TV and set four devices. They also programed an Elite remote. The system works as I hoped it would. When they left everything was ready to go. I would not have anything changed. Their knowledge and humor was a welcome solution to an expensive project. I would certainly give them the highest marks. I am glad I invested in the Geek Squad.

agent was timely, tv was set up without a problem, agent explained tv operation in a detailed manner

Needed a TV in our living room, and The Geek Squad set it up showed us how to use it, now we can hear the news in both room, while I am cooking. They made it so easy. Thank You for the great service. I think the installing and understanding how to use theses products is the reason older people don't buy more, because without your service the products are useless.

The two Geek Squad agents who set up my TV were very friendly and knowledgeable and quick. It was a very enjoyable experience. Thank you geek squad.

Geek squad did a quick and professional set up of my new TV and soundbar. In addition they advised that an item I purchased was unnecessary, so I got a refund. Along with giving me good operating tips, they were in and out with minimum fuss.

First let me commend our salesgirl Kacie. She was so kind and knowledgeable and made our purchase so easy. I was so happy The Geek Squad came out the very next day after purchase to install. Ryan and his helper couldn't be any better and explained all about the features.

They came, did the work, and answered every question I had. They were on time, and did not take too long.

They installed my tv quickly, answered my questions, and set up the TV with remote and how to use. Couldn’t have asked for better service except we had to wait another 2 weeks since the order wasn’t in yet.

Was polite and they Installed the TV quickly and professionally