Customer Ratings & Reviews

Great team. Very helpful. Showed up on time and were very efficient.

Dola was the gentleman who delivered and installed my TV. He was great and super helpful. I had called him to follow on connecting my cable remote to my surround sound receiver. Very helpful and knowledgable. I would definitely recommend him to someone using the connect and set up option.

Great service and great guy. He set up my tv with no problem. On time and obviously knew his job very well.. I would definitely use them again.

May's mount ended up doing our mouting of the TV from Best buy on a stand we had and getting my TV set up for cable. They were professional and did a great job. Originally we were scheduled to have on Dec.13, 2024 and it kept getting pushed off until finally the other company that mounted it was given the job. The company above did an awesome job!

They did a great job with the installation but they did give me some inaccurate advice which required me to contact extra help to get the tv running correctly. I think the fee is a bit high.

The Geek Squad is exceptional! They know exactly what they are doing when setting up these involved televisions. The setup is quick and accurate. They explain what they are doing as they go through the setup process! Both individuals were very kind and professional, and cleaned up when they finished. Saves a lot of time and furstration by using the Geek Squad.

The team that showed up to install my TV and sound system were excellent. They were very knowledgeable and were done quickly. They made sure everything worked and explained it all to me. Great work!

The Geek Squad Team did a great job in setting up new 75" SONY X90L and removing old 75" tv in under 20 minutes. Including all setup and connecting to existing surround sound and boxes. Part of why I always buy from Best Buy is The Geek Squad Delivery and Set up; have never been disappointed.

The Geek Squad did a great job setting up everything and explaining the new features.

They were on time and so patient with my questions and friendly too. The team came out and set up my new TV and Sonos sound bar. They also set up my Amazon Prime app on it. Then they showed me how to easily use the remote!! The even labeled my Sonos speaker a Girl cave because I told him that TV was in our girl cave! They were so friendly too!!

I had asked for a time early on their delivery route schedule and they accommodated that request very well. The guys were very quick in setting up my TV, obviously experienced in their job. They cleaned up the little mess that was created. They clearly explained the operation of my TV answering my questions so I could understand everything.

Quick and professional setup. A little pricey but worth it.

Out technician, Jeromy, did an excellent job settling up our TV. He also kept us updated on is arrival time. Very pleased with our experience with Best Buy

Scheduling an appointment was easy; periodic communication to help me prepare for delivery day. The Geek Squad set up so effortlessly and assured all worked well before they cleaned up! So easy!

my 86" tv was delivered by a two man crew the guys were very polite, wore their mask, set up the tv quickly and efficiently, programmed it , explained how the new remote worked, cleaned up after! could not have asked for a better experience from best buy geek squad

The agents set it up explained the new computerized remote control and took the old TV away. They were here when they promise they gave me a call there when they were on their way.

A next-day delivery with friendly, expert service. The agents removed the old set for recycling and placed the new set on the stand. They completed the set-up and explained options on the remote.

Geek squad installed my TV quickly and nicely. the picture quality looks great.

Excellent service and very professional. They answered all my questions and addressed mine concerns during the installation.

The service men who brought the TV said Geek Suad would come but they did not. The service men got the TV started for me. Although Geek Squad didn't help with this service they have in the past done an excellent job.