Customer Ratings & Reviews

Geek Squad was in and out by the time I put the leash on the dog. I had to take off the leash to get instruction for operating the new TV. It was so simple, have had no problems since, I should enjoy my tv for years to come.

The service was good and I could not have set up my 77 inch tv without it.

The gentleman who installed my tv did was quick and friendly. He was sure to explain everything we needed to know. After a lot of turmoil around securing the TV, it was great that this process was so easy.

Excellent size, easy to use, sharp picture, quality.

They were polite, friendly and professional . They showed up shocking early in my scheduled time frame and actually explained how to navigate between my TV, DVD and cable. There was an accidental schedule overbook. The 2nd crew was nice enough to explain one last thing and then take the one remaining box that had been forgotten.

Sometimes, dealing with upgrading TVs can be a pain. Although they are generally a pretty simple process, we have all kinds of devices hooked up to our TVs which then need reprogramming & setup to accomplish a smooth transition. I took the easy route and called the Geek Squad. I made a great decision and highly recommend it.

The service I received wasn't Geek Squad but an outside contractor. Regardless of that he did an excellent job. Called me to inform me he was on his way. When he arrived my TV was unboxed, assembled and set up quickly without any problems. The guy was really nice as well. Well worth the price paid.

Delivery was on time and set-up was completed in less than 15minutes. The Geek Squad agent cleaned-up the entire area and thanked me for my business. Plus….totally pleased with the TV purchased.

Very pleased .............. knowledgeable, efficient.

The Geek Squad is my go-to for all my electronics and service!!! The Geek Squad team that installed/setup my new 65” OLED TV did an outstanding job!!!! Highly recommend the Geek Squad home service.

They showed up on time, installed a new TV set, remove the old set and then took the time to explain everything there was to know about programming our new, smart TV. They were a delight.

The agents did a great job setting up my TV. Very professional. Will use again.

Marco was very knowledgeable about the product and set up. He was so helpful in making sure we knew how to use and enjoy our system. VERY patient.

The squad members took great pains to maintain strict COVID—19 safety standards throughout their time at our home. Extreme care was taken with our new tv. Squad members removed our old tv and placed it in one of our bedrooms for us. The new tv was quickly installed and the various settings were made. It became obvious that our old sound bar was a bad match fo our new tv. The squad member recommended an appropriate new sound bar and left to get the new recommended bar. The new sound bar was installed and adjusted. The tv and sound bar are perfect. We are very pleased. Before leaving we were given a great demonstration of the various controls and how to set or change setting. They answered all our question throughly and completely. We were very pleased that the squad members who came to our home were so professional and knowledgeable. We highly recommend Best Buy’s Geek Squad services.

Blake Butler was fantastic! He and James had my tv set up in no time. Blake took a lot of time explaining the control and set up to me. I would LIGHTLY recommend him anyone.

I'm glad the technicians were the ones installing my tv. They set everything up and explained everything in terms that even I can understand. They were patient and answered all of my questions thoroughly.

The agents were efficient in the delivery and installation of my TV & sound bar. They took all the packaging away.

I’m ENJOYING IMMENSELY the Sterio System and TV that i purchased. The whole process from purchase too Installation was EXCEPTIONAL!!!! The BEST BUY Team was GREAT!!! 1- Chayanne Rodriguez 2- Ron Taveras 3- Juan Marcos 4- Andre Essue THANK YOU - THANK YOU!!!!

THEY WERE GREAT. REMOVE OLD TV AND HOOKED UP NEW ONE TO CABLE, SOUND SYSTEM, ETC. IN NO TIME. WORKS GREAT, LOVE TV.

The Best Buy agent delivered the tv and set it up. Also contacted it to our electronics. He was very efficient and explained everything about the new tv to us. Great job!