Customer Ratings & Reviews

Geek Squad are EXCELLENT at setting up your TV. They take their time to make sure everything is right. Professional, knowledgeable, and courteous.

Delivery & setup went extremely well. Included was device startup & intructions to operate it. Answered all questions & left contact info with us to reach them if further help needed.

The technician was professional and very conscientious. He personally went through the multiple settings to ensure my viewing of the new TV optimized its capabilities.

the two guys were very knowledgable and did a nice clean job and explained everything to me so i understood

Your tech was GREAT. Set up went easy, he was patient with all of my questions (I am 74 years old and not good with anything new). Very likeable person.

I purchased the Sony A8F and needed it installed in a custom entertainment center, and connected to existing surround sound system. The Geek Squad hooked everything up professionally and perfect the first time. The cabinet maker had to perform some repairs to the entertainment center so I needed Geek Squad to come back and reinstall and connect the TV. Again, done flawlessly. I rely on Geek Squad for a great job.

THEY WERE GREAT. REMOVE OLD TV AND HOOKED UP NEW ONE TO CABLE, SOUND SYSTEM, ETC. IN NO TIME. WORKS GREAT, LOVE TV.

The gentlemen arrived during the window I received in my email. They worked efficiently and set up both TVs quickly. I also appreciated that they removed my old TVs.

I was very pleased with the Geek Squad's representative. He was efficient, polite, helpful and knowledgeable. Well worth the cost!

Agent was very patient, helpful and professional in solving set up problems.

Geek Squad - professionalism, courtesy, knowledgable, patient.

The gentlemen from the Geek Squad were extremely helpful in setting up our LG and making absolutely certain that we knew and understood its features. Both Phillip Barber and his associate were very professional in teaching us the features and also in removing the old equipment. They did not leave until they were satisfied that we were satisfied!

Installation was done in a timley manner, with no problems at all

The agents did a great job setting up my TV. Very professional. Will use again.

The Geek Squad are fantastic. Set up TV and then explained how to work everything. I have had a Geek Squad service contract I think for about 10 years. They have been an excellent resource to help me with my digital short comings. Thanks Geek Squad.

The Geek Squad mounted and connected it to all devices. Also assembled a large TV table fitting a 56 inch Sony. Very pleasant and nice people.

Two young men showed up. My old tv was very large and HEAVY. Without batting an eye, they removed the old beast. Then, placed and completely hooked and set up the new Sony Bravia OLED. They took the time to make sure all settings were optimized and to my satisfaction. It was expertly and quickly done.

Service was fantastic! They had to switch two TVs around and reprogram some outdated Logitech remotes and I was so very grateful they were able to do that! So yay for them! Five stars for sure!

I was surprised that only one person was sent out, but he handled my new 55" TV without a problem. He was friendly, knowledgable and helpful. He did a great job!!

Originally I was reluctant to add the setup as it almost doubled the price of the purchase. Wow though it was a less stressful way to get a new TV and well worth it.