Customer Ratings & Reviews

The agents went above & beyond. Great people & very knowledgeable.

communicated wonderfully installed the product with presisition

I did not have my TV mounted but the 2 men who delivered it were amazing !!!! They logged me into all the channels I needed. They were the best !!

The guys from Geek Squad were courteous and efficient in setting up my TV. I appreciated them calling to ask if they could come earlier and everything was up and running in no time. They were a terrific team!

The two agents who setup the TV were most courteous and knowledgeable. Great team!

I wish I could remember the names of the two techs who set up my new tv. (senior moment) They were awesome!! Thorough, knowledgeable, personable. Great experience.

The gentleman, his name was, Philip was very knowledgeable was very helpful and very friendly and professional

Had Geek Squad deliver my TV and mount the TV on my wall. They also setup my connections to my receiver and audio system. The guys that performed the service definitely knew their stuff and were just as meticulous as I am. Usually I end up tidying up the cabling and cleaning up the dirt/dust after the tech leaves. These guys did it all. All I had to do was sit back, relax and watch my new TV.

geek installer with patience and understanding for my electronics needs. Willing to spend time to show me the ropes

The second Geek Squad Team was VERY GOOD. JJ and his assistant were very, very helpful and patient. Ned more like them.

Cassidy was the tech who set up my TV & stand. He was amazing, knowledgeable, answered my questions, very helpful, quick. Definitely recommend him & best buy.

The technicians came and removed and replaced the 65inch TCL Roku TV while making it a point of explaining to me what they were doing during installation. They also offered to show how to operate the TV. Outstanding customer service.

Scheduling an appointment was easy; periodic communication to help me prepare for delivery day. The Geek Squad set up so effortlessly and assured all worked well before they cleaned up! So easy!

The installer was excellent & did a great job installing this product.He left no mess & took my old TV, which he was told to do.. When I use this service again, I hope he is the one that comes to my home

Mitch and Brady were prompt and courteous. Had my Toshiba set up quickly and explained all the features. Helped me set up my Internet connection on the tv. Very helpful team!

Within 20 minutes or less, everything was connected, up and running. Old LG TV removed, hauled away (including new Sony TV box), Contact to advise the appropriate expected time of arrival and Geek Squad Crew's name, was very much appreciated. Great follow-up, and pleasant team.

The Geek Squad did a great job of setting up my television, sound bar and Blu-ray unit that I had just purchased. In addition they connected a prior purchase so that all components work together, television, Sound stand, Blu-ray unit and even a VCR.

The delivery was wonderful. They took their time and explained all the features. Always good with geek squad

A next-day delivery with friendly, expert service. The agents removed the old set for recycling and placed the new set on the stand. They completed the set-up and explained options on the remote.

The technician brought the TV to my house, set it up, set up my sound bar and taught me how to use both. He kept me informed as to when he would arrive, he worked quickly and efficiently and did a great job. I would definitely buy from Best Buy and pay for them to set things up in the future