Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18756 reviews
(18,756 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mount Flat Screen TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, thanks for your wonderful services. Great job! I’m looking to install a TV Mount and a SmartCast Flat Screen in my Garage. However, I’m not sure if I’ll need a WI-FI EXTENSION? What should I do to begin the process? Thanks again and stay safe and healthy! Respect! Angelo
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job installing TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians installed wall mount and connected new 65" TV and our old sound bar. They did a super job, were courteous, friendly and knowledgeable. Highly recommend the Geek Squad!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
65" TV Set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very efficient and knowledgeable. Very friendly and cleaned uo everything very well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was wonderful. They delivered on time. However, when they unboxed the TV, the screen was cracked. It was not their fault. They took the TV back to the store and brought a new one, all within 12 minutes. Amazing. They set-up and installed the TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional Personified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like having professionals deliver, install, and confirm the work done. They connected my my new Samsung 55" TV, the cable, the firestick, the Bose sound bar, and made sure everything worked. I'm grateful for their expertise as its 'way beyond my scope of ability.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Features of LG 75” TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with explaining all the features on our new LG tv. Geek Squad came out and took their time explaining features and walking us through the steps to properly use all of the features. They were exceptionally polite and courteous to us. It was worth every minute they were here to help us.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Thanks Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and great product with fantastic viewing
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Done right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent over a thousand dollars for the tv, the screens on the tv is thin and could break and with the tv stand to assemble from a value standpoint it was well worth it!! The extended coverage is a gift!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad, man was very patient and
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man from the geek squad was lovely. However, the TV doesn’t come with a manual for the remote and the remote is all symbols and numbers with no words.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
David was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David and his coworker did an amazing job hanging my tv. they both were very personable, helpful, and kind throughout the whole process. I would definitely want them to come back to hang any of our other products.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed by 75" Frame TV and set it up to my satisfaction.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick and professional service. Cleaned up and took time to make sure we were comfortable with the tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
they know their stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wow, these two knew how to make sense of the rat-nest of spaghetti wires that lives behind my receiver unit, AND they adjusted all the setting of all the features, for things I didn't know were an option...
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad installed my TV promptly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents bought in my new 65-inch smart TV and installed it on top of my credenza. They then completed the setup using my Wi-Fi password.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new TV and the installers were polite and professional!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
BIG AL'S GIANT TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GEEK SQUAD WAS PROFESSIONAL, AND DID EVERYTHING ABOVE AND BEYOND. THE FINISHED PRODUCT WAS OUTSTANDING!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was so efficient and installed my TV very fast. They were super nice and helped me set up my channels and streaming as well
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Friendly, fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was prepared for a long drawn-out experience but was pleasantly surprise by how fast and efficient our setup process was. It was definitely worth seeking an expert to get the job done right.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Piece of Mind Set Up Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Sqad Service was the Best Investment I Made!!! For the Price I Paid for my Entire Investment this was a Small Price to Pay to make sure Everything got Set Up Correctly!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Samsung70" Tv Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV in no time and connected it to all my devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
