Customer Ratings & Reviews

TV was set up, connected, and ready for use in a short time.

This is for the installation of the TV and wall mount. I thought they did very well. Very quick, knew what they were doing. Explained to me what they were doing, about the wall mount and things I should know. Setup my TV with the cable box, computer, and internet. Good guys!

Both Geek Squad reps (Sunshine and Ivan) were very friendly, courteous, installed my son’s TV (early Christmas present), hooked up to his PS5 (another present) and answered all my questions.

The Geek squad was very professional and arrived within the time period arranged and phoned when they were 20 min out. Very courteous and cleaned up before they left. They also showed my functions of my new tv and sound bar made sure I had no questions before the left and gave me a contact number should questions or concerns arrive.

The set up crew was very professional. They were able to do the job efficiently & without problems. They instructed me how to use equipment. Overall, very good experience.

Geek Squad TV setup was well worth the cost. They were courteous, careful in their work, patient, and efficient. They said when they would arrive and they arrived at that time. They answered all questions and showed us some things we would have otherwise not learned. Geek Squad - Best Buy is a great combination.

Geek Squad rep (Adonis) set up the smart TV very quickly and told me what I needed to know. Luckily he had a HDMI cable (which I have mistakenly omitted on my order) on the truck. So I was set to go once they got that. Very professional service.

They showed up on the early side of appointment window. Install was quick and simple, plus they made sure it worked before they left.

The service/install technician came as scheduled and installed the TV correctly and it worked very well. Fully explained the controls and related items.

Wonderful tech. Very knowledgeable and informative he really hooked up my tv so I could easily use it

The delivery and setup was so nice they explained everything and programmed the remote for me

Tech technician was on time, prompt and courteous. Demonstrated how to use all the features of the tv. Made the set up seem simple,

Geek squad was great. They delivered and set up our NEW LG OLED tv quickly and expertly. Showed us how the new system worked. Set up all our existing controls and Bluetooth devices so they worked with the new tv.

The agent arrived on time, explained entire process clearly, and even went beyond to supply extra screw that was missing from purchase. He was friendly, knowledgeable and worked really fast.

The guy who set up my TV was so good. Very knowledgeable and helpful. After he hooked up my TV and checked all the settings he made sure I understood the remote and helped me with my universal remote as well. I highly recommend letting the pro set it up so the settings are done right and the picture is as good as it looks in the store.

Had a great experience with Geek Squad ! Sarah switched the tv in the living room and mounted one up in the spare bedroom. She did a great job ! Also took time out to make sure we understood everything about the tv. I would highly recommend..

The agent brought the unit, connected it to the cable, briefly explained that there were other inputs and connections I could make, loaded the old unit and departed. He was efficient and pleasant .

Service was exceptional, arrived on time, explained everything

The Geek Squad agents connected my new TV and scanned in all of the television channels. Everything went fast and easy. This was a replacement TV and they delivered the new one and took away the old one.

The guys were great, friendly, knowledgeable and got everything working correctly, Streaming Apps and all!