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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 18,776 reviews
  • Rated 5 out of 5 stars

    BIG AL'S GIANT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD WAS PROFESSIONAL, AND DID EVERYTHING ABOVE AND BEYOND. THE FINISHED PRODUCT WAS OUTSTANDING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with my hang ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad offered suggestions i hadn’t thought of to create a home entertainment center that will bring joy to us this holiday and beyond awesome deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set up Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike & Ken did a great job unpacking and affixing the base to my 85” Samsung Neo Qled. They also setup my Internet connection to stream the available apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed by 75" Frame TV and set it up to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexis is a Pro. Great TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of TV, all set up with sound bar, direct, DVD player completed in literally minutes. Highly knowledgeable crew. Alexis is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girl that came in and installed my TV was very knowledgeable and helpful. She answered all my questions and had a great personality. I would recommend her again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technicians were the best. They were polite, efficient, respectful and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new TV and the installers were polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Thorough and helpful. I could not have purchased a TV if delivery was not an option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Connect and Setup 55” and Smaller QUICKLY DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV WAS SET UP..I WAS TOLD I NEEDED A NEW Cable BOX & REMOTE..MY OLD SONY VCR COULD NOT BE ATTACHED..CABLE COMPANY CAME & SAID FOR WHAT I WANTED, THE OLD REMOTE UNIT WOULD SUFFICE & TO USE THEIR REMOTE..THE SAMSUNG REMOTE NEEDED TO BE EXPLAINED MORE BY INSTALLERS..CONTACT WILL BE MADE WITH THEM FOR SUCH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our monitors and made them integrated into our whole house systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and efficient did a great job. Got the job done effectively in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Samsung70" Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in no time and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and delivered the TV with good care. Also, they proceeded to replace my old TV with the new one. The team did an exceptional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 83" UPGRADE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his Partner did a Fantastic Install, and Highly Recommend he Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience! My guys were amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Very professional! Moved living room tv to bedroom and set up my new 85 inch!!! Love it!!! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and mounted my TV’s professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devices mounted and running with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the TV and connected my devices with ease and got them all up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and carefully checked the c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad men. No problems so far. set up and programmed my tv just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install for Insignia Smart Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1/28/24. Installed rescheduled due to wrong size but purchased another one.

    I would recommend this to a friend