Customer Ratings & Reviews

Did the best they could do. Wish they could have spend extra time to explain how and what every thing means

The Best Buy tech did a great job and he showed me how to use my new Hisense smart tv. I hope I can learn how he did everything I was shown.

The technician were very knowledgeable concerning their work. The provided me with information I did not know. They kept their work area cleaned during their tasks.

They unboxed and set up TV, and checked to make sure all was working, and answered all my questions. Very pleased with their service.

Did a great job. Were knowledgeable, friendly and helpful. Especially appreciated being able to contact them afterwards on questions regarding set up and using the TV.

George and Richard did a super fantastic job of mounting and installing both a 65" screen wafer thin TV and a soundbar. The job was made difficult because of the infrastructure (or lack thereof) beneath the wallboard and on top of the cement block chimney. But they found a way and, in doing so, made zero mess and left the house in perfect order. George and Richard studied the situation, did some testing, lots of adjusting before holes were drilled, and then had to make changes on the fly, but still did a perfect job. I'd have them back in a heartbeat. Couldn't have asked for more or better. They were very communicative and professional, too.

the install and tech review was excellent. thanks.

The agent removed the old tv and set up the new tv after adjusting the space in the cabinet where it was installed. He also took the old tv away. He did an excellent job.

The service was fast, very knowledgeable technician.

The guys did a great job setting up my TV. They were efficient, pleasant, helpful, and knowledgeable.

right on time, set up quickly showed me and my wife how the primary features work, cleaned up when finished. everything i expected

The technicians were very knowledgeable about hooking up the new tv. They were very courteous and worked quickly.

The agents unboxed the new and moved the old off to the side. Got everything hooked up, explained how to use the remote and answered the questions I had and dealt with my anxiety with technology. They treated me with respect.

My agent did a good job of setting my TV on the pedestal that I already had. Connected the TV and set up the settings. I don't know where best buy got the fact that I had it mounted, sorry.

Smooth shipping and installation. Setup was a breeze with Apple TV.

They showed up when they said they would, and did what they said they would do; putting them in the top 10% of service providers. Their courtesy, ability to answer my questions and easy operating instructions put them in the top 1% of service providers.

The picture is great, but it does not play well with the latest Verizon cable box. You have to make sure that the screen savers are turned off for both the set top box and the TV. The TV won't turn off. Hopefully the Geek Squad can get it to work

The picture is clear and not too bright. The remote is easy to use.

The two gentlemen set up my TV quickly and explained the setup. They also went out of there way to pick up and setup a TV stand.

The technician came to the house put on the foot covers gloves mask very professional very efficient did the job quickly explained everything thoroughly even let me record how to change between the TV in the recorder and Netflix thoroughly informative very satisfied and they are highly recommended