Customer Ratings & Reviews

The geek squad agent, Ryan, was patient, unhurried, and set everything up tge way I wanted. I finally understand my TV!

He calibrated our new TV to get the best picture possible. He called to lock in a time for us. He arrived early, and was a very professional, yet friendly, representative for Best Buy. (Corey)

Edson was very professional and explained everything. We also appreciated his making sure everything was set up the way we wanted.

The install was done in a timely fashion, with the "old" TV reinstalled in another location! Well done (after all connections were made!)

The 2 people who delivered my TV were efficient, thorough and helpful. Explained how to work everything. Connected everything. Cleaned up after themselves. We’re nice to my yappy dog. Amanda needs to use deodorant.

The agents set up our TV, sound bar and DVD Player. They were very efficient and explained everything and made sure we knew how to work everything. The crew was fun to talk to and they really are good at their work.

The agents delivered our tv and connected it. They showed us how to use it. They were very knowledgeable, courteous and safety conscious. I highly recommend Geek Squad.

This was perhaps the very best aspect of our Best Buy purchase. Without these young pro install and instruct regarding the TV, we might as well have purchased at a big box store. The professional care and expertise of the Geek Squad is superb!!

I’m a Geek Squad booster and the guys who delivered and installed and connected my tv to my Bose Lifestyle system did so expertly and professionally leaving nothing to be desired. As usual, I was very favorably impressed

Everything was setup nicely for our new LG CX tv. Was nervous about unboxing and setting up ourselves given the 75 lb weight. Everything was properly hooked up, and apps setup for use. Takes a lot of the pain of switching TVs away.

The team was on time, called when they were on their way and set our entire system up as promised. Could have used a bit more details on the use of the system but satisfied overall.

The install was done well the servicemen were professional in their work

Very friendly and helpful staff…they were in and out in no time, but took the time to answer our questions….they were also very punctual and true to their scheduled appointment time for us, really appreciate that so much…,

Spectacular! The technicians were professional and very knowledgeable. They were able to answer all our questions. And didn’t leave until we were comfortable to use all the TV features. They left the room spotless. Thanks.

Susie and Michael did a great job installing our TV, mounted on a stone fireplace. They spent a lot of time getting it done right, and then had to troubleshoot when we couldn't get a cable picture. It eventually turned out that it was the cable box causing the problem, but they spent hours at our house and were always patient and cheerful.

The Geek Squad member was very good at the set up, he answered all questions understandably. It was a good experience.

The 2 guys who came to my house did a great job of moving my old TV hooking up to the devices. Then installed the new one hooking it up and showing us how to use it. Very professional

The Geek Squad removed my old TV and installed my new TV quickly and neatly, explaining how to easily use the remote for selections.

They arrived as scheduled. Professional with the setup, gave me a tutorial, answered all my questions. They even moved my old TV to an upstairs room. Would’ve been even better if Best Buy took the TVs box and packing materials to recycle - they don’t offer this service.

Gentlemen were very professional, knowledgeable, and polite. Explaining everything about my newly acquired equipment. Answered all questions fully and above all showed the utmost respect for my home. Could not be happier!! Fred.