Customer Ratings & Reviews

The people from the Geek Squad called and said when they would be at our home with the TV and they were there right on the minute. They unboxed the TV, put the stand on, picked up all the boxing material and put it in their vehicle. They connected all the wires, explained the remote control features. The Geek squad were very friendly, and professional and knew what they were doing.

Technician was very knowledgeable and efficient. Amy

The guys connected tv and were very helpful answering any questions and made sure everything working before leaving! Highly recommend!

Excellent service. The installation of my new fire TV was quick & all went well. The service techs were very nice & careful to observe safety standards. Also they made sure I knew everything I need to know to take full advantage of my TV even programing my controllers for me. Worth the extra cost for how easy it was.

Pretty straightforward showed up and shuffled my television’s did the basic setup. I had just had back surgery, so the assistance was needed.

Integrity was assigned by the GeekSquad. They were timely, polite. However the tv 65in wows. Tad too tall. We are seniors andthey arranged to return it and we repurchased a 55in. They returned and did again very professional service Even set the boom box so we only use one remote. They hauled the old tv away.

Excellent Tech! He installed quickly, making me feel that he knew what he was doing. Also, giving me information on the actual working as he worked. Instructing as how to use it as well as how it works.

Great service and enjoying the tv and good Geek service and great support

Team was great to set up my new TV and soundbar and connected devices. Very efficient and provided support on how to operate the new TV

The agents set up my new Samsung TV in. A professional, helpful, caring way

Blake Butler was fantastic! He and James had my tv set up in no time. Blake took a lot of time explaining the control and set up to me. I would LIGHTLY recommend him anyone.

I was very pleased. My new tv was set up and everything I had on the old tv was put on the new one and it works great!

The delivery and set-up was excellent. (I should have asked them to leave the box so I could have returned the tv and ordered a different one).

Geek Squad: Great service!! Arrived as scheduled!

Set up went perfict delivery on time. Follow up purchase of speaker also went well

The service men who brought the TV said Geek Suad would come but they did not. The service men got the TV started for me. Although Geek Squad didn't help with this service they have in the past done an excellent job.

I had Geek Squad deliver and install my new LG TV and I'm glad that I did. The Geek Squad technician, Ken, assembled the stand, placed the TV where I wanted it to be, and connected the TV to other video components. Ken also showed me the TV's various features and patiently answered any questions that I had. I'm completely satisfied with the services provided by Geek Squad.

The agents mounted the new TV and removed the old one efficiently.

Love the TV and all the options that a smart TV offers. (This one is my first!) The Geek Squad member was so helpful in explaining how to use the TV.

Senior citizen happy and Best Buy is the reason i am happy because they are always on time and always fix the presented problems