Customer Ratings & Reviews

The gentleman installed my TV and explained how to use all the features. I really appreciated his skill and knowledge.

Cole Fuller did an excellent job of installing my new TV and showing me how to use it the way that was easiest for me. He is an asset to the Geek Squad and should be rewarded accordingly.

The two gentlemen that delivered the television were extremely neat and careful when setting it up. They made sure it had a good internet connection, checked to see if there were any firmware updates and also connected it to operate with my fire TV and AV receiver. They also hauled out my older flat panel for recycling.

Just what I have come to expect from Best Buy, very professional and all the while courteous and polite. I am again very pleased with Best Buy's customer service.

Everything set up quickly by excellent technicians. All proper care taken while working. Technical advice provided while installing. Very happy with this service.

set up is well worth it...on time and very professional

These guys came in and reviewed my order, then got to work. It was around the holiday season and they even showed me a few added features that I didn't even know that I had. Left me with a cheat sheet for quick references. I loved the service and respect they showed the 50+ years old lady.

The agents delivered and set up the TV. They explained the features. They were on time, very helpful and professional.

The tech arrived on time and set up my TV system to work perfectly. In addition, he not only demonstrated but then watched and coached me in how to operate my new system (TV and Sound Bar) to enjoy it fully! Super!! Glad I made this purchase at BestBuy!! I wouldn't shop anywhere else for electronics!!!

The techs were absolutely amazing! Knowledgeable, friendly, engaging! Would be great if customers could request specific techs, they'd get all my installations!

Eric and his associate were very thorough and professional. Asked and answered questions when needed. Provided advice on speaker selector set-up. They seemed to go above and beyond to helps us with our set-up!

They did an awesome job installing. Two gentlemen came, carried the TV in and installed it with no problems. Really saved the back and by using the Geek Squad you know it's being done right. I highly recommend using the Geek Squad.

I couldn't be more pleased with the service from the Geek Squad setup guys. They took care of everything and were courteous, professional, clean, and answered all of my questions. They set up the Insignia TV and Samsung 4K Blue ray i purchased and reconnected existing equipment. Thanks, Geek Squad!

The 2 men that came to set up did a great job. They took my old TV down and put up the new one, They connected it to cable and didn't leave until everything was perfect.

Installation was done in a timley manner, with no problems at all

My wife and I have an older non smart TV. It works very well and has a great picture. This device enabled us to turn our older TV into a Netfix streaming set up, essentially making it a smart TV and providing the new Blue Ray player we needed all in one. Very affordable too. n

2 Geek Squad members who came to deliver and hook up my big screen were very professional and very clean. They explained every technicality to me and cleaned up all paper and cardboard when they left. I am very happy and will always use Geek Squad.

The Geek Squad set the TV up quickly and effortlessly. They answered all the questions and did everything we asked of them. If your concerned about obtaining the best quality, I strongly reccmmend their services.

Philip did a fantastic job installing my mom's TV. He was kind, professional, patient and knowledgeable. He deserves a raise!

They made it effortless. They came, hung the tv on the wall. made sure everything was working beautifully and did a great job!