Customer Ratings & Reviews

The service I received wasn't Geek Squad but an outside contractor. Regardless of that he did an excellent job. Called me to inform me he was on his way. When he arrived my TV was unboxed, assembled and set up quickly without any problems. The guy was really nice as well. Well worth the price paid.

very helpful nothing disliked -set up and even new safety plug-TV is in my livingroom and showed me how to use the smartv

So far, my new TV has performed up to my expectations. I was to learn through this purchase that newer TVs are quite simple to operate. This was important to me because every other technical update I acquired recently needed yet more technical expertise/education than the previous model. Many thanks from a non-techie!

I purchased this TV for my Sister-in-Law as w gift & she loves it. The Techs from Geek Squad came in, installed, set it up & went over all the operations of the TV & Remote until she was comfortable with it - They did a great job.

Agents were fantastic! On time delivery and fast setup. They were very thorough and knowledgeable. Did an excellent job at teaching me how to use the remote which I appreciated.

I found the installatuin of the product good and medium. I paid for installation but they said they were repair not installers. However they delivered it well. They set it up well and were very helpful in everything related to the set-up. Their were some issues after they left, however I was able to get Best Buy to send someone again. Thank you, Best Buy for the great service.

The agents were very knowledgeable and coached through the aspects of the new TV and the monitor. They gave us a lot of information that made our use of our new TV easy even after they left. They were personable and offered advice on several related tech subjects

Good picture quality. Excellent brightness. I would buy it again. Easy delivery through geek squad.

Edson was very professional and explained everything. We also appreciated his making sure everything was set up the way we wanted.

The agent did an excellent job setting up and connecting my new 65” TV.

Best Geek Squad member. Jesse originally came out last year and set-up our new tv cabinet and new flat screen tv. This year he came out and showed my husband and I how to attach an app to the tv and an HDMI cord so I can use Hoopla from my laptop. Best tech!

The service tech was knowledgeable, careful, courteous and explained what I needed to know to use my new product.

The gentleman installed my TV and explained how to use all the features. I really appreciated his skill and knowledge.

The team from the geek squad that came and set up my TV and sound bar were great guys. They work together as a team. Got The setup done in no time at all. They explained everything... That I could understand. Great customer service!

Set up went perfict delivery on time. Follow up purchase of speaker also went well

These guys are the best. They are knowledgeable and professional. They not only set everything up but they asked me how I used the device and customized it for me.

Installation and connection of my two TVs couldn't have been more satisfactorily accomplished. I'm basically Smart TV-challenged and the techs kept up a running discourse on how to operate them, advantages of them, etc. They offered me additional, optional products and they accommodated my every request. I thank them much for their help with my purchase.

The team that came to setup our TV was wonderful! They were professional and patient even with me asking a million questions.

Arrived on time with curtesy call in advance to let me know he was on his way. After setting up the TV he patiently explained all of the functions of the tv and remotes. Geek Squad man was knowledgeable, pleasant, clean and courteous.

The guys did an excellent job setting up my new Fire Smart TV with the MOHU HD antenna.