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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. They came in and were done quickly. No mess and very informative. The service was professional and reliable. We appreciate them making a confusing set up understandable and easy to use once they were done. I would recommend them to friends and family. Also noted to be a reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you lack patience, this is for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am far from patient when it comes to setting up electronics; that’s where the guy and gals from the Geek Squad come in. No frustration, no swearing, no broken parts…just a few minutes and the Geeks got you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was knowledgeable, careful, courteous and explained what I needed to know to use my new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already reviewed the Geek Squad . Abraham and John were very courteous and knowledgeable. They answered all of our questions and set up the tv quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install the television were so nice and they knew what they were doing! lol Great personality also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the geek squad. My mew television was set up quickly and efficiently. They connected it and synced it to my cable box. I was extremely pleased their knowledge as well as their courteousness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does an outstanding job! They took down a heavy plasma tv, replaced it with the new tv, hooked up the receiver/speakers as well as the Apple TV, and helped me get everything ready to use! Well done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman called the day before to confirm address and update us on a service window time. He showed up on time and was very pleasant and helpful. Quick to complete the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek service, they did a fabulous job installing & setting up my 49 in Tv & stand, they are so nice and professional, they would not leave until I checked out installing & setting up my TV & stand. and was satified with there work which I am happy to say there the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful experience with Emily. She contacted me to confirm arrival time. She set up my services in a timely manner and was able to answer all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were great !! Knowledgeable and they hooked up my existing blu-ray player. No problem with anything they did. 10 out of 10 !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad men were personable and professional and did a good job hooking up my new TV and connecting it to my old DVD player and explaining how to work that. They removed the packing boxes and all was well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it dun quickly working awesome no trouble in short amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad tech were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician setup Tv and sure all components were working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take away the frustration of hooking up devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always reliable and prompt. High quality technicians who quickly setup everything associations with the TV and now it all works. I always rely on the Geek Squad because I know they will get the job done and it all works. Very cost effective in that you don't waste hours of time trying to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was very knowledgeable, courteous and effici

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought the tv to me, put on booties before entering, assembled the tv and set up all the controls and just as courteously made sure we knew how to use the controls and made sure we were satisfied before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was efficient and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful. perfect installation. He helped with all devices. Made sure everything worked and instructed me on how to handle the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made my life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offered great communications in advance about exactly when they'd show up, and they were on time. Squad member was pleasant, well informed, and quickly set up television, connected it to internet and DVD, and took away old set. He was very clear in explaining everything. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Second LG TV I have purchased and the Quality of the Picture is always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean, the Geek Squad agent, did a great job of not only setting up the TV but taking time to show me how to use the functions. He also assisted in showing me how to add an app through our cable provider (Comcast). We've had no issues with using our new TV.

    I would recommend this to a friend