Customer Ratings & Reviews

We actually signed up for Geek Squad, but were given a 3rd party company for the TV delivery & installation. They were on time, professional, fast & truly went out of their way to make sure all the connections worked & then took the time to explain everything to us! Highly recommend & the Best Buy Black Friday in July reduced price was a plus!

Agents installed my new Sony Bravia OLED 55”, Sony 4K Player, and Sony Sensurround Sound System with professionalism & efficiency!!! The Home Theatre visual & sound effects are outstanding!!! Could not be happier with Service & Product!!! On a scale of 1 to 10 , it’s a 15!!!

The agents, hooked up the sound systems for my TV and stereo speakers, they were capable and quick, showed me how to use the remotes for both systems to get the optimal output

Adam and Darek were very professional and efficient in their installation and in the subsequent install of the eero net that we added a couple of weeks later. I would be happy to recommend them and the services to anyone looking for assistance in setting up a system. They definitely exceeded my expectations.

Bought a firestick and had the tech team come out and connect it to my TV and stereo receiver. Very knowledgeable technician, very helpful. The firestick works great and is much more convenient than having a remote for the TV and a seperate remote for the stereo receiver.

Awesome staff came to house and put TV on wall. Friendly staff. Answered questions. There was a little confusion regarding the info. Made one call and everything was sorted out.

Very good job installing and optioning my Sony Flatscreen, Soundbar and Subwoofer, and Blu-Ray DVD. Useful user instructions. Both representatives were very friendly and knowledgeable.

The squad did a great job - they were quick and efficient.

Agent was knowledgeable, professional and efficient. We were pleased with the quick installation and would recommend Geek Squad.

Great team. Had a question after they left could not reach by phone text or email, after business card was given to us.

The agents delivered and set up the big screen TV and ensured we were able to connect to our wireless and download and view all of our applications. They were both very cordial and efficient and took away all of the packaging material. We will use the home delivery service again in the future.

Yes... the installation went without any problems!!

The tech reconnected everything and got it setup for my 85 yo mom with poor eyesight and talked and walked her through what to do to navigate between the tv remote and sound bar and cable remote. Perfect!!

It was great having someone to install and set up our new TV, It didn't take them long, and we didn't have to worry about doing it ourselves and having be wrong.

Efficiently completed n well done. On time. Clean up completed.

The agents were very helpful in providing information and explanations to help me understand the process they were following to set up my devices.

We are definitely not Tech savvy and have depended on "Geek Squad" for all our techy needs. They delivered the TV, spent a great deal of time ,after easy set-up (for them), explaining usage of remote, sound bar, DVD, etc. They were knowledgeable, friendly and so helpful. We have never been disappointed by them. Highly recommended.

Excellent experience. Great people to work with from beginning to end. I had my new TV set up, then had a problem a day later and they came right back and determined that it was the TV, and replaced it immediately. The technician who came out both times was knowledgeable, efficient and friendly.

The team was prompt within the delivery/installation window offered by Best Buy. They installed the TV, DVD player, hooked up cable and made sure everything was working. They also hauled away an old TV which added to the quality and value of the service. Will definitely use this service again in the future. A bit expensive but worth it on this occasion.

The gentleman installed my TV and explained how to use all the features. I really appreciated his skill and knowledge.