Customer Ratings & Reviews

The delivery and setup was great. My set was setup along with my internet hooked up in under 15min. The Technicians also walked me through on how to use the remote and the apps

A small cost to not have to worry about breaking something yourself. Bestbuy takes care of it and sets it up for you to enjoy. Would recommend for clumsy people

Consumer Reports recommended the 8000 over this for better HDR rendition of non-HDR material, I doubted I could see the difference, and I think I'm correct. The picture is bright and sharp, the user-interface is good (a little to simplified for my taste). Cable and Off-Air (Antenna) reception are identical - as a digital broadcast should be.

The agents were great at installing the TV and making sure all the Dish equipment and CD player were working!

The agents were the best in the business. Holden and team were so knowledgeable and helpful. All questions were answered and the hookup was quick and efficient.

I had a 65" Sony tv set up on a swivel stand.It was a swap out for a Samsung which I was unhappy with.Since I went with the extended warranty it was no hassle.They did a great job connecting everything, arriving sooner than the estimated time window.I will use them again.

They were awesome and so smart and able to efficiently and correctly install an 85 inch TV over the fireplace!. do not use the third-party option for installation – they were actually terrible

Excellent service, explained the operation in detail and with hands on examples with the homeowner Bestbuy has always been my go to store for electronics and technical support

They made it effortless. They came, hung the tv on the wall. made sure everything was working beautifully and did a great job!

The agent mounted my TV and did an excellent job. Best Buy contracted this job to someone else.

Philip did a fantastic job installing my mom's TV. He was kind, professional, patient and knowledgeable. He deserves a raise!

Excellent! One nice young man manage to install this 55 inch new TV and move my old to another room and hook up for us. Everything was done and explained to me in less than 2 hours. Geek Squad is so efficient! Thank you!

The installation of our LG 65 inch TV was installed in 45 minutes. Two squad members, covered shoes, masked and very polite. Hooked up the TV so we could use our old hand held direct TV devices to Fire Stick. Explained the new TV features and took the box with.. John J. Kim

The geek squad member was here on time and set my tv up quickly. He was very professional and wore booties over his shoes and a mask. He showed me how to use it and asked if I had any questions. I was very pleased with the service and would recommend them to my family and friends.

The installation crew were very professional when they arrived at my home. I was never notified by the store when the crew would show up. The crew was very appologetic for the office's lack of communication to me. They moved the old tv upstairs tou bedroom for my wife and they cleaned up afterwards.

The agent I assemble my tv and connected all the devices. It went out of his way.Let me answer all my questions.

They brought the TV into my home and set it up. They connected it to my WiFi and my remotes, explained all the features and answered all my questions. When they were finished they hauled away my old TV. It was definitely worth the $50 I paid for this service.

My experience was awesome! I can't recommend the Geek Squad highly enough. They were right on time and did amazing work. They were even able to install my two soundbars that I didn't know needed extra hardware. I am extremely happy with the work they did.

The representative delivering and installing my new tv was so goody to work with - on time, courteous, experienced and knowledge - and answered all of my questions.

The technician listened to my issues and effectively responded to my needs with the recent TV purchase. He displayed the technical competence and knowledge to correct the issues I was having with the TV. The technical expertise is top notch, and I would recommend the technician of the Geek Squad to anyone. Thanks for a job well done.