Customer Ratings & Reviews

The agent did a great job explaining and setting up our new LG TV. He took care to ask if we understood many times throughout the process. When he left the house, we wouldn't have known he had been here except for the beautiful new TV.

Geek Squad was able to get my TV running again very quickly.

The geek squad that installed my tv was great. Customer service skills was excellent. They set-up my tv and explained everything in detail to me. They made sure the picture was set just right.

Both technicians were very professional and knowledgeable. They were able to explain to me the working of the tv. I really enjoy my tv.

The gentlemen that delivered and installed my TV was friendly, extrememly careful during the setup and very helpful with my questions. I would definitely recommend having Best Buy do the set up. And, the fact that they took my old one away made it that much better (small additional cost).

They did a great job. Even helped me with the programming of the DVD I also purchased new from Best Buy along with the new TV. A terrific work ethic and with warm personalities.

The agents were professional and on time. My new TV was up and running in short order! They put it where I wanted it. Took the old one away along with all the old cords etc. I was happy with my purchase.

Install is good and screen displays beautifully. I just started it today, so far so good. I am happy with this LG TV and would recommend it also.

Greg did an excellent job of explaining our new Smart TV and going over the remote. He is very patient and answers all questions.

The best by agent that completed the installation was very knowledgeable and informed with the product that he installed. The individual did a great job, and actually provided some additional tips about the TV.

The agents were very professional. They exercised caution to care for my home during the install and explained every thing I asked them until I felt comfortable with the TV and its operation.

Not only did Jeff from the Geek Squad set up the TV, he worked with us until we were comfortable using the remote instead of a Roku. Hopefully we can get him back for the next TV replacement!!

The techs were friendly, professional, and made the process seamless. They gave me a demo to insure I understood the TVs operation.

The gentleman did a good job. He basically took it out of the box and set it on my chest of drawers. He then showed me the basics of the remote control and removed my old TV. He asked me if I wanted to have it mounted on my wall but I declined.

The agent was very courteous and knowledgeable at his craft. I appreciate the demonstration and the insight on operation. I highly recommend the Geek Squad.

Setup was fast and extremely friendly. They taught me everything I needed to know. They did an excellent job in minutes.

They were on time, very knowledgeable, and very willing to help me with all my questions! Very polite and pleasant.

Juan Ventura was amazing. He was on time and so professional. He spent time showing us everything and made sure we were ready to go before he left

My house is SMALL and the agents got the huge TV in and set up, got all my devices hooked up, and got everything running beautifully. Great job!

The agent did an excellent job setting up and connecting my new 65” TV.