Customer Ratings & Reviews

the agents weere wonderful. Hooked up our tv and explained everything to us

The technician arrived on time, identified himself, and then efficiently did the set up and installation. Wonderful job.

The agents installed my 55" Sony Bravia and removed my old TV. Arrived on time and answered all my questions. Did a great install job. Also connected the antenna.

Having the Geek Squad set up my new TV and existing sound system was the best $99 I ever spent. Delivery was a breeze and the squad was very professional. Took their time to walk us through the use of the TV and remotes since we have Direct TV also. Customized the home screen to our needs.

The guys were great. Took out the old and brought the new TV. They were fast and explained how the new TV worked.

The Geek Squad people know their stuff. The wire-up and process of inputting the appropriate TV and sound bar settings went smoothly. They even volunteered to set up my wife's phone so images on it could be displayed on the TV screen.

They were mounted my T.V and connected. They are so professional.

The agent arrived on time, and completed his set-up quickly and efficiently. His instruction on the use of the remote was extremely helpful.

The guys who installed this TV also installed my last one and it was a really enjoyable experience getting to talk to them again. And they do such a good job.

Geek Squad had the TV set up in less than half an hour. It would have taken me many many more hours. They also explained the features that I was most interested in. They know their stuff,

Erik and Otto, my Geek Squad were excellent! So knowledgeable and helpful! Erik installed the TV quickly, made sure I knew how to use it, listened and answered all my questions and even took the time to let me experiment with the TV remote so I would know my new TV before they left. They also sweetly carried my old TV stand down to my garage for me because Erik had listened when I told him that I had hated that old TV stand! They were wonderful! I would highly recommend having a TV set up by the Geek Squad.

They brought the tv in, unboxed it, set it up and got it operational. Even offered to take my old tv. Very well done.

Geek Squad did a great job - Hooked up the new TV and downloaded all apps - set up our preowned TV in the sunroom and made sure all connections were up and running properly,

The agent who removed our old TV and setup our new 55 inch Sony TV did a great job! He spent the time to make sure everything was setup, programmed our Direct TV remove control and spent time to show us the operation of all of the features.

The guys were early, yay, and did a great job on the installation and testing of all equipment attached to the new TV.

Henry took excellent care of us. The Best Buy Team that came to our home were obviously knowledgeable and capable young men. They worked carefully and efficiently and are a real credit to the Best Buy organization and were a pleasure for us to work with. They also took the time to share their considerable expertise with us in a way that really helped us get the most out of our new TV. Thank you Best Buy! This was a good experience!

The young man that put set up my new tv was wonderful. He even offered to put in my vcr. I hope, if I need someone I can get him again. He was the kindest. Thanks. Sandy

The agent unboxed and setup a new TV. Everything was done carefully and he answered all the questions I had at that time.

The agents mounted the new TV and removed the old one efficiently.

The agent removed the old unit, installed the new unit and connected everything very quickly and neatly. She was very knowledgeable and explained everything to me in great detail especially to me a "tech dinosaur" that was very easy to understand.