Customer Ratings & Reviews

Came when he said they would. He was quick & efficient. He was patient in his instruction on how to use the tv.

Installed and set up completely. Made sure to check everything and verify with me.

Geek Squad TV setup was well worth the cost. They were courteous, careful in their work, patient, and efficient. They said when they would arrive and they arrived at that time. They answered all questions and showed us some things we would have otherwise not learned. Geek Squad - Best Buy is a great combination.

The agents delivered our tv and connected it. They showed us how to use it. They were very knowledgeable, courteous and safety conscious. I highly recommend Geek Squad.

The agents installed and set up the Hisense / Google TV. They were knowledgeable and courteous

tv and installation were great. the tv is excellent except the sound volume is too low

Excellent service. Showed up exactly on time. Very friendly and helpful for an elderly lady to understand everything.

Our Tech, Alex, was fantastic! He arrived on time and got the TV installed and set up very quickly. He also instructed me on how a few things worked and gave me the confidence to "play" with the TV and not worry about harming it. I'm not techie at all, but he never lost patience and took the time to make sure I understood his guidance. I was regretting the installation, knowing that I knew nothing but, Alex was so professional and personable he made the experience fun.

We had the Geek Squad come in to set up our Home Theater Entertainment - Sony 65" TV, sound bar, Blu-ray player for one remote to work everything. They did an awesome job. These are the people who know what they are doing and can make everything work perfectly. We are so glad we had them hook up everything. Thanks Geek Squad!!

Absolute best customer service. Friendly, knowledgeable, helpful. 10 out of 10!

Very friendly and helpful staff…they were in and out in no time, but took the time to answer our questions….they were also very punctual and true to their scheduled appointment time for us, really appreciate that so much…,

Greg did an excellent job of explaining our new Smart TV and going over the remote. He is very patient and answers all questions.

Spectacular! The technicians were professional and very knowledgeable. They were able to answer all our questions. And didn’t leave until we were comfortable to use all the TV features. They left the room spotless. Thanks.

Technicians were on time, very friendly and polite. They were efficient and made sure that they cleaned up all boxes and extraneous items. The unit was set up according to our needs and wants and they were extremely knowledgeable in getting all the settings correct. Couldn’t have gone better.

Levi came to my house to install a surround sound bar and he did a very professional job. He had up in no time. He made sure it was centered and hooked up. He set everything up with remote and showed me certain features. He was very polite and was a professional.

I was able to set up a home visit for set up that was very convenient for me. The agents were very professional, thorough, and exceeded my expectations.

He set up my new tv and sound bar. He was very knowledgeable and answered all of my questions. He was funny and easy to talk to. He made the whole experience fun!

The agents did a great job setting up my tv, they connected to the internet and connected my Roku also. And in addition they were very kind to move my other tv into another room. And they also gave excellent service during the entire process!!

The Geek squad was very professional and arrived within the time period arranged and phoned when they were 20 min out. Very courteous and cleaned up before they left. They also showed my functions of my new tv and sound bar made sure I had no questions before the left and gave me a contact number should questions or concerns arrive.

Both technicians were very professional and knowledgeable. They were able to explain to me the working of the tv. I really enjoy my tv.