Customer Ratings & Reviews

Excellent service, explained the operation in detail and with hands on examples with the homeowner Bestbuy has always been my go to store for electronics and technical support

I highly recommend the Geek Squad. The technicians who came to my house were absolutely amazing. The TV did not quite fit where I wanted it to go, they figured out a way to make it work.

The Geek Squad is exceptional! They know exactly what they are doing when setting up these involved televisions. The setup is quick and accurate. They explain what they are doing as they go through the setup process! Both individuals were very kind and professional, and cleaned up when they finished. Saves a lot of time and furstration by using the Geek Squad.

The squad set up our tv in a very professional & helpful manner. Very nice folks to deal with.

The agents' set up the TV and connected all components quickly and efficiently, explained how everything worked, and answered our questions. Left a card so we could contact them if we ran into any issues or had more questions.

Agent mounted TV, connected a soundbar and ensured everything worked well. In addition, he came with additional parts I might need (eg. different mount, to allow more movement). Very professional and friendly service.

The squad members took great pains to maintain strict COVID—19 safety standards throughout their time at our home. Extreme care was taken with our new tv. Squad members removed our old tv and placed it in one of our bedrooms for us. The new tv was quickly installed and the various settings were made. It became obvious that our old sound bar was a bad match fo our new tv. The squad member recommended an appropriate new sound bar and left to get the new recommended bar. The new sound bar was installed and adjusted. The tv and sound bar are perfect. We are very pleased. Before leaving we were given a great demonstration of the various controls and how to set or change setting. They answered all our question throughly and completely. We were very pleased that the squad members who came to our home were so professional and knowledgeable. We highly recommend Best Buy’s Geek Squad services.

The agents came in connected everything in a timely and professional fashion.

Geek squad provided an excellent experience! Came to house on time, were professional and courteous. Did their job quickly and correctly. Great team. I am very happy with their work.

Very knowledgeable technicians. They arrived on time and completed the job quickly. They had positive attitudes.

i could probably have done this myself --in a day or two. the geek squad came in,wrapped the tv, installed it to my devices with no time lost to error. While they were instilling, they talked me through it so well that i might be able to get a lot closer to their time should i ever have to do it again. But if there comes an again, i will probably call them back. that good!

The service techs brought my 65 inch tv and hooked it up to my satisfaction.

The agents mounted TV and set it up' They made it operational.

The tech guys from the geek squad was very knowledgeable and hooked up the tv and showed us how to use the remotes. With that being said, the person did not wear a facemask nor have one on him when i asked him to wear one. So much for best buy and the geek squad protecting their customers from Covid

Marcus delivered and hooked the new TV up and was wonderful! Was extremely knowledgeable, friendly and did an excellent job. Didn’t take him long either. Answer all the questions and cleaned up behind himself… That was great! He wore his mask the entire time… Woo hoo! Thanks Marcus.

Agent was extremely helpful very informative helped move old TV

The Geek Squad Members did an excellent job installing the new tv and dvd. They were efficient, pleasant and their instructions to operate the equipment were very clear and they pleasantly reviewed the instructions so I could use the equipment easily.

I had a amazing set up, they were very professional and worked with me to set up my 85in Samsung tv.. And were in and out in no time and answered all my questions. Would use them again in the future.

Was very helpful. perfect installation. He helped with all devices. Made sure everything worked and instructed me on how to handle the device.

It was worth the $99 to get the new TV all setup correctly. He was professional and very informative. Did not rush. Answered all my questions. Made sure everything was in working order and that I was comfortable with it. I was cutting the cable wires and was not familiar with the smart TV so having someone set me up, was worth the extra money.