Customer Ratings & Reviews

The man that came here set up my TV,very professional and knowledge able.we were very pleased

Very happy with Josh ( Josh D I think ) the way he took care of everything and helped with a few issues . I'd highly reccomend the Geek Squad and Josh in particular to everyone !

They brought the TV into my home and set it up. They connected it to my WiFi and my remotes, explained all the features and answered all my questions. When they were finished they hauled away my old TV. It was definitely worth the $50 I paid for this service.

The installation of our LG 65 inch TV was installed in 45 minutes. Two squad members, covered shoes, masked and very polite. Hooked up the TV so we could use our old hand held direct TV devices to Fire Stick. Explained the new TV features and took the box with.. John J. Kim

I wanted more instruction on operation snd how to change settings like sound bar has too much background noise. The other TV moved closed caption on and have been unable to delete.

The techs who delivered and installed our new Toshiba 50" TV were Excellent. They not only took it out of the box and plugged it in to ensure it worked, they stayed with us and set up all of the Streaming services we are subscribed to for us also (e.g., Paramount +, Hulu, BritBox, and several others) that we had on our previous TV. The techs were fast, friendly, and knowledgeable. We really appreciated their taking away the old TV and all of the trash associated with and including the box the new TV came in. I highly recommend these Geek Squad technicians.

After a previous bad experience, I had two different technicians come out to finish setting up my home theater room. They called ahead of time to confirm appointment and address. They were were courteous, went right to work and set up my room exactly how I wanted it. They even took the time to show me how to use my new receiver and asked me if I was pleased with the sound.

Excellent size, easy to use, sharp picture, quality.

hey, i just parched the 77'' c2 LG Oled tv good experienced, good geek squad service .

The 2 men that came to set up did a great job. They took my old TV down and put up the new one, They connected it to cable and didn't leave until everything was perfect.

Tech was knowledgeable and pleasant. He was efficient and did his job well. I would request him for future calls.

Geek squad was great. They delivered and set up our NEW LG OLED tv quickly and expertly. Showed us how the new system worked. Set up all our existing controls and Bluetooth devices so they worked with the new tv.

The technician was so efficient and great with the installation. He quickly set up and linked all devices successfully. I was watching tv again in no time.

Sometimes, dealing with upgrading TVs can be a pain. Although they are generally a pretty simple process, we have all kinds of devices hooked up to our TVs which then need reprogramming & setup to accomplish a smooth transition. I took the easy route and called the Geek Squad. I made a great decision and highly recommend it.

I found the installatuin of the product good and medium. I paid for installation but they said they were repair not installers. However they delivered it well. They set it up well and were very helpful in everything related to the set-up. Their were some issues after they left, however I was able to get Best Buy to send someone again. Thank you, Best Buy for the great service.

Installation and connection of my two TVs couldn't have been more satisfactorily accomplished. I'm basically Smart TV-challenged and the techs kept up a running discourse on how to operate them, advantages of them, etc. They offered me additional, optional products and they accommodated my every request. I thank them much for their help with my purchase.

very educational. I'm glad I spent the $200 for this TV set up even though the price seemed high

They called to verify the location of our new TV giving us a heads up for when they would arrive. They moved the old set and installed the new one and instructed us on the operation. The team gave us a card should any problem occur. Our cable box was outdated so I went and got a new and they returned to finalize installation. Very appreciated.

The way they came in and helped with not only my setup, but the removal of my old TV was wonderful. the insight they gave of the whole TV experience was great as well. If I had to pay for this service, it was well worth the money!!!

The guys were great! I had two of the most professional installers who were also extremely knowledgeable. Very respectful of my apartment. They covered their shoes and wore face covers the entire time. A1 professionals! I recommend my friends who also used Geek Squad!