Customer Ratings & Reviews

very educational. I'm glad I spent the $200 for this TV set up even though the price seemed high

We used Geek Squad prior to purchases to give an in home consultation.. We were so glad we did. We bought a larger TV and other equipment based on his analysis of the room size and position of TV. We also used Geek Squad installation services and were very pleased with the results.

The Team removed and replaced my Wall Mount TV and hooked everything up and ensured everything was in working order before leaving. No Mess was left behind.

The gentlemen who unboxed and set up the TV were great. Even though all they did was bring the TV, they took the time to show us how to get the best picture and sound from our existing setup.

The Geek Squad team did a fantastic job of setting up the Tv and Soundbar. Highly recommend using them.

Great installation and take away of tv. The Geek Squad arrived on time, was Covid-19 safe, explained the features and benefits of my tv, and setup remotes to my Apple TV and cable TV.

I am so thankful for Geek Squad and them putting our game together. They were very professional.

This man was so skilled and personable, very helpful with explanations and tips after install was completed! He was very patient and not in a hurry to leave but very nice to want to be sure and cover all I needed to know! I appreciated this service very much and glad I purchased!

The 3 people that came to my house to install our 2 tv. They were very professional and very understanding to both me and my husband. Neither one of us are very technical and they were so very helpful and kind to us.

installation of my new tv and its connection to all my devices was done quickly and efficiently. the technicians were very professional and made sure that I understood the inter-operation of my devices thoroughly.

The tech who came to my home had been here before, so that took a lot of uncertainty out of the visit.... Kudos to him !! He revised and reviewed everything from the last visit and took care of all of my concerns.

I did not use The Geek Squad, but a team of two from Best Buy delivered and helped me set up a new 77" Sony TV. They were extremely considerate and helpful and a pleasure to work with.

The technicians did their job professionally with friendly manner and with care

Two members of the Geek Squad delivered and set up our new 75 inch tv. They observed COVID precautions. One member remained to program the tv. He was very pleasant and answered all our questions. Well worth the price.

The man that came here set up my TV,very professional and knowledge able.we were very pleased

Techs did a great job mounting the TV on the wall and making all the connections. Gave really helpful instructions on using the remote and getting into settings. Cleaned everything up and took the box when they left.

The agents repacked my old TV after removing from its location. Then set up the new TV and did a real job providing operational instructions. Good crew.

Very professional, friendly and cleaned up. Set up was easy.

We had a complicated set-up, for which the TV was one component. The Geek Squad engineer analyzed our situation and needs. He hooked up everything we had, and made us a "grocery list" of additional items he recommended for us to purchase, in order to achieve all the ends we had explained to him. We went back to Best Buy, and bought the additional items. He then CAME BACK to our home and completed the set up of everything we had additionally purchased!!! We easily exchanged different home theater components at the store to upgrade, without costly trips to the post office, or time wasted calling to get a "Return Authorization", as we have had to do with online tech companies. Everything went smoothly, thanks to the Geek Squad's (Aaron) recommendations and excellent set up. We now have the home audio system of our dreams, for a very reasonable price, and without any set-up headaches. Thank you Best Buy and Geek Squad. You have earned loyal customers!

Geek Squad delivered and installed our new Samsung TV. Excellent installation and adjustments. (Relatives have a Samsung that they installed themselves and the picture has never been right.) When our tech-savvy son is not available, we are very grateful that the Geek Squad is around.