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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    The Geeks Squad guys are efficient & well trained.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my t and connected it to my cable. Then I was given extremely helpful operating tip. The TV is great, and the agents are an asset to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were real professionals: Prompt, fast and very competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and efficient. They were friendly and helpful in getting our audio system up and running smoothly. I would recommend them to everyone and wouldn’t hesitate to call them again if we need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and done correct.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew just what he was doing. Added on internet. The tech did the best I had ever had. Could not believe how fast he set up thew TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient. They were in and out in about 30 minutes. They were very helpful and instructed me on what I needed to do to change from Cable to streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were here on time and very nice. Set up was done quickly and they took their time showing me how to use the TV & Sound bar system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up TV quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of hooking our TV up. Called to let me know when he was coming and was very efficient. Walked us through the steps and made it as simple as possible!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman was friendly, courteous, and efficient. He answered all my questions and made sure the TV was operating to my satisfaction, and that I understood how to adjust the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very approachable and friendly. They worked quickly to install the TV and made sure there were no malfunctions several times! My TV looks great in the living room because the agents worked very hard and amazingly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and answered al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful. They answered all my questions. They did a wonderful job connecting my TV and helping me with all my password

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time. The setup was quick and easy no mess left behind. He had all the tools needed to get the job done. He had an answer to all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Productivity !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and provided excellent service with an energetic but efficient demeanor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men arrived at my home to set up my new 4K television. They unpacked it carefully, moved the old unit away and went to work installing the new TV. We have a rat’s nest of wires because we have so many inputs but they got it installed and working in short order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and all the trimmings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great service for luddites like me. When the installer was done, every one of my streaming services, sound, and bluray, were set up and working seamlesly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THE PICTURE QUALITY AND THE SOUND(DO NOT NEED A SOUND BAR OF ANY KIND) HAVE NOT FIGURED OUT EVERYTHING ABOUT HOW TO OPERATION FOR APPS BUT SURE WE WILL....VERY HAPPY WITH OUR PURCHASE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and it works good. They were very nice to me. They gave me good instructions to help me understand how the TV works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person installed the TV and explained how to use the features so that we could understand what he was talking about,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Geek Squad professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and helpful setup everything needed. Cleaned up after set up Didn’t know delivery window until late in process. Would be helpful to have ability to communicate with local Geek Squad waiting until day of to know window is not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! Set everything up and made sure it all worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was well versed and provided clear 'tutorial' about the TV as he set it up. I have since purchased other TVs and set up myself.

    I would recommend this to a friend