Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Geeks !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dennis drove in right on time. He was friendly and went right to work. Things went off without a hitch , which is rare in my life. It was really a good service call.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
High praise for Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had Geek Squad assemble a 75 inch Television. The size alone was reason enough to have it completed by them. They did an excellent job. I've used qeek squad before and have always been pleased with their work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed a streaming service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek service was timely and on time. The person doing the install was knowledgeable and took the time to explain what he was doing.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new A/V System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the Hookup of my home entertainment system. The Geek Squad Agents were very professional and informative. The Agents answered all of my important questions concerning my new Home Entertainment System.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service, I would recommend Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so sorry I have forgotten the gentleman’s name who installed my TV. He was excellent, very competent, very fast, and really friendly. Really he is great and I apologize that I have forgotten his name.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up was best idea ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dave Schwartz was great, he had everything set up in no time, helped us get the new TV connected to our WiFi which we hadn't done on our old set. He was helpful in showing us how to use the remotes and where to find all the things we wanted to access on our new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great tech help and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installer was as helpful as anyone might expect. He not only set up everything quickly and correctly, but he also explained what he was doing and what we need to anticipate from the TV we purchased. He couldn’ have been more accommodating and more capable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service & Communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team came to our house right on time and called as well as texted prior before arrival. They were very careful in our home & even put on booties over their shoes. All of the boxes and residual materials were cleaned up and taken away. Very professional job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad installed my tv efficiently!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service techs brought my 65 inch tv and hooked it up to my satisfaction.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional Installer was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was anticipating being disappointed by the installer and was immediately impressed when he put booties over his shoes when he came in the door. Everything got even better from that point on. Good job, very professional without being stiff. Altogether an excellent job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did great work--but the fees are high.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did everything and were great. I was irritated with the fee for taking away the old TV and the fee for connecting the sound bar (which I purchased at the store with the TV). The charges were ridiculously high. Do better.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installed quickly and correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, personable and effecient. Great tecnician and installer. Done correctly and quickly, no mess left behind either.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
" JOB WELL DONE."
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technician was on time not late they set my TV up in a reasonable time frame and they check everything to see if it was working and they also clean up after they finish.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Tech review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture perfect, just the right size, right price! Technicans did a great job, they were efficient, knowledgeable, and answered all questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They called in advance, asked all the right questions. They arrived as scheduled, took out my huge old CRT TV (down 4 flights of stairs), then set up the new TVs and a soundbar. Totally professional and responsive to my questions and concerns. Highly recommend the Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an amazing job. He was very professional, ensuring that all devices were connected properly and adjusted the picture to our liking.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad (Terrance) helped with TV and DVD conne
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrance came on time and showed me how to attach device to TV so that I can play my DVD’s and Videos. He also checked my cd player. Excellent service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed two TVs for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Professional. Did a great job. Impressed by their knowledge. I would highly recommend them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
He is very efficient in servicing what I needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandan does a GREAT job!!! He is very knowledgable, pleasant and patient!! I am going to enjoy my special lights and having my TVs working properly!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up our tv and connected it to all the necessary items. They were polite and performed over and above their task by moving our temporary tv and relocating it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
