Customer Ratings & Reviews

Great TV for watching regular TV, streaming and video gaming.

The Geek Squad did a great job of setting up and optimizing all of the capabilities of our new tv. More importantly, they answered all questions and never indicated that they were in a hurry to leave until we were satisfied. They even responded a few days later with a visit to help with some confusion on our part.

The picture quality is amazing for the price. The only reason I gave the review four stars is the tv's menu. Navigation takes to long.

The guys that made the delivery, did the unboxing & installed it’s stand. They did a great clean-up job & disposed of the box & all packing materials. I highly recommend this service!

Consumer Reports recommended the 8000 over this for better HDR rendition of non-HDR material, I doubted I could see the difference, and I think I'm correct. The picture is bright and sharp, the user-interface is good (a little to simplified for my taste). Cable and Off-Air (Antenna) reception are identical - as a digital broadcast should be.

The agent was very knowledgeable in setting up the tv and in hooking up my directv, sound bar and dvd player. He explained everything clearly and efficiently.

The TV installation was well worth the money! I had purchased an 85" TV, and there were two installers that came and removed all the boxes, carried the TV up a set of stairs that had a sharp turn, installed the base, and placed on my TV stand and made sure that the TV worked to my satisfaction before they cleaned everything back up. They also were able to remove the old TV that had stopped working.

Gentleman called the day before to confirm address and update us on a service window time. He showed up on time and was very pleasant and helpful. Quick to complete the work.

I purchased the tv & setup for a friend. She was happy with the set up. My only complaint is that I asked that the technician call her since the service is at her home. I received at least six calls, and I had to direct the Geek Squad to call my friend's number.

Greek Squad team was on-time, efficient, friendly and very professional in delivering and setting up my new TV. Glad to see Greek Squad keeping long-time employees.

Excellent service The Tec knew the job at hand and took care of it.

The agents installed the TV and made sure it worked, which it did at that time. Had to call again because it didn't work as they said it would. Tried to resolve on phone but couldn't do it so sent an agent out. He got it working and taught me how to do several things I did not know. Good service. I did try calling the original agent which he said I could but he didn't respond.

Very efficient installation. Technician arrived even earlier than the expected time period.

Mine was a simple install…no mounting. Just placing my new TV on my credenza, Even with that, the installer was so patient as he had to reroute some equipment so all would fit as it should. Couldn’t have been happier with my installation.

They did a great job and it was done in a timely manner.

The agent unboxed and setup a new TV. Everything was done carefully and he answered all the questions I had at that time.

Malik and .brandon? Did a wonderful job. Very happy with the professionalism and making sure everything was done right!

The team did a great job. The entire Best Buy experience was wonderful and will definitely go again for anything we need that they sell.

The two that mounted and installed my TV were the greatest. They were congenial, courteous, kind and respectful. I would request them every time.

The agents mounted my TV, gave me instructions and connected my preferred stations.