Customer Ratings & Reviews

I paid extra to have a "pro" install my new Samsung 65" tv and a Yamaha RXA2A to my system. What I got was a delivery person who need my help setting the tv and receiver because he could not understand the directions. Go figure-ya pay for this and they give you that.

The original person and his partner were very polite and helpful, but unfortunately were not able to to connect my TV's to my WI-Fi. So then came Kenny to the rescue !!! He was brilliant, knew where to access the right passwords, bestowed a wealth of knowledge about tech things to me and EVEN figured out that by moving my cordless landline phone away from my router I would get much better wi-fi reception. He went above and beyond to help me. He even programed my Amazon Prime into my TV's. Kenny saved the day !! Thank You Kenny, I appreciate everything you did for me !!!

These guys were a joy to watch. They got with the plan and as one they had the television up and playing. From there they followed up with evolving final setup and intructions of all equipment. BRAVO!

Jake and Jon were excellent. On time and very professional. They took their time to explain everything.

The Geek Squad was awesome! They knew exactly what to do and what components were needed. Plus they took away the ones I had for years that were dust collectors. Thanks very much!

work we were requesting was going to require a TV type technician, Called Best Buy and they suggested this particular Geek Squad plan. It was at a price lower than what would have paid for TV tech's visit only. This plan is good for 90 days so may use again before expires

The team that came to our house was led by Ejike Asomugha with Patsy. The team was very well qualified, knowledgeable and pleasant. We were well pleased with the Geek Squad members.

The agent came and removed my old heavy tv and hooked up my new tv and dvd player. He was great. He even programmed everything for me and showed me hot to use the apps. Great. He wore a mask and was respectful of social distance.

A great guy came and set up my new TV... excellent technician and outstanding Geek Squad service as always... you guys are great and I have used Best Buy and Geek Squad for years.

Because of the other components that we wanted to be hooked up, we went with the service. It was the right choice. The tech set up the TV, hooked up the components, provided us with training in use of the features (some multiple times) and yet it was all done within an hour. FANTASTIC

The agents set up our tv, which included moving our tv stand and connecting all the extras. They were very patient with us and so appreciated this!

The agents mounted it perfect. Rrally have enjoyed it

Went the extra Mile in getting my 65 inch TV up an running. To big for just me to handle by myself. They gave me tips on operation. I should have included a sound bar with set up. Set itself sound is weak

Your guys knew what they were doing. They were in and out in no time. Very knowledgeable about the product.

The service men were very quick and knowledgeable . They were very polite and explained everything. They made sure I had no concerns nor questions.

Very efficient installation. Technician arrived even earlier than the expected time period.

The agents did a great job setting up my tv and connecting everything. They answered all my questions. Worked quickly and arrived when scheduled.

The guys are very professional. They arrived on time, put the tv together, showed me what I needed to know, and took the empty box with them. Great service.

The gentleman (David and Jason) were awesome. They installed our TV and answered all of our questions. They were neat and respectful. Highly recommend them.

The two men who setup the system did a great job. they were personable and friendly. They were knowledgeable and quick but took time to make sure it was setup correctly with all the streaming services I use set up and logged into.