Customer Ratings & Reviews

Geek Squad offered great communications in advance about exactly when they'd show up, and they were on time. Squad member was pleasant, well informed, and quickly set up television, connected it to internet and DVD, and took away old set. He was very clear in explaining everything. Well worth the cost.

Great service and very professional. Geek squad setup surround sound for my entire home. Tool the time to show me how it all works.

He set the tv up, answered all my questions and explained how things work with hearing aids. Also, he was very nice.

They were quick and professional. Setup with out issues.

Victor and his team member are excellent representatives of your company. Their installation was seamless and their explanation of the TV were above and beyond.

We had to have two appointments because the feet that came with the tv were too long for our mantle. Both technicians were very knowledgeable about what they were doing.

Set up. My TV and connect the devices did a great job.

The agents mounted the TV and made all the connections. They were quick and left everything in perfect condition. Job well done.

The agents were very professional and knowledgeable and made sure everything was done.

Agents installed TV on a stand along with sound bar. TV was connected to existing equipment (cable, DVD player and Firestick). The installation went well. Agent made good suggestion about using Netflix.

Geek Squad is always reliable and prompt. High quality technicians who quickly setup everything associations with the TV and now it all works. I always rely on the Geek Squad because I know they will get the job done and it all works. Very cost effective in that you don't waste hours of time trying to figure it out.

Geek Squad came to our house. Showed up on time. Very efficient and knowledgeable about setting up TV and soundbar and pairing with our home network. Highly recommend.

Very professional and knowledgeable techs. Explained everything thoroughly. Made sure I could operate all components. Very polite and friendly. Will definitely use again!

The agents were very professional. They exercised caution to care for my home during the install and explained every thing I asked them until I felt comfortable with the TV and its operation.

The team that came 1/16/25 to hookup Boise sound bar which they found to be defective and notified Best Buy and scheduled return and replacement sound bar were superb. They handled everything perfectly and eased our anxiety. Give them A+.

Tech did an excellent job. Explained everything. Five stars.

Communication great with when the TV would be set up.. Young man who came knew what he was doing, very efficient and answered all question I had.

Not only did Jeff from the Geek Squad set up the TV, he worked with us until we were comfortable using the remote instead of a Roku. Hopefully we can get him back for the next TV replacement!!

I've used the geek squad before and haven't always been thrilled. The two gentlemen who came were very professional and helpful. They got my TV set up and programmed to my surround sound system in no time. They even improved my settings and gave me some good advice. I was pleased with them and their service.

Geek squad setup was great. Arrived on time with TV. Setup up and tested TV. Added our blu-ray, Chromecast, firestick and cable to HDMI ports. Tested all functions of HDMI equipment and WiFi signals. Explained all features of TV. No problems since setup 30 days ago. Been watching lots of HD movies,, it's super!!