Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 18,760 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed new smart TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent (Jacob) disconnected all items with old TV, then worked efficiently to install new TV with all connections (DVR,Zvox, etc.). Then explained thoroughly how all this worked! He was just excellent--knowledgeable and personable too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great colors - good for downloading apps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is fantastic. wonderful colors. easy to download apps to cut the cable cord. great for 4k options. no issues whatsoever. geek squad delivered and set up our tv in about 30 minutes. great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up with great set up the TV remove the old TV all the boxes very convenient especially for me who has a bad back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my TV up and was real knowledgeable and helped me with working The remote control he was also nice and friendly.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U-verse connect to five different areas and home.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have five receivers in my home, I needed them all to be connected to U-verse and the TVs individually. The service was good as all the installations and connections were made by (Geek Squad). Although I need one more of them to be wireless, to hide the cable we are getting by with it now. All in all satisfied with the home TV connect procedures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome is the only word I can think of. They were on time, courteous, and entertaining. They cleaned up any mess they made. They explained in detail how to use the remote...and took their time explaining. Awesome company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and set up the TV where wonder and did a great job. When I had questions, they were able to answer them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV during Covid quarantine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV during the Covid quarantine using safety precautions of masks, gloves, and shoe coverings. They were on time, efficient, professional, friendly and demonstrated how to operate the controls and use my new TV before leaving my house. They were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnny on the Spot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys were great. On time and thorough in setup and instruction. I am too old to do things like this by myself these days. Glad Best Buy Geek Squad is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys showed up on time. worked effeciently. Cleaned up afterwarsds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooddeal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 people who delivered my TV were efficient, thorough and helpful. Explained how to work everything. Connected everything. Cleaned up after themselves. We’re nice to my yappy dog. Amanda needs to use deodorant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. Connected everything as I wanted it, even suggested a couple of improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Papco193

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly left the house as clean as when there showed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfect. 5 out of 5. Good communication with expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very personable and installed our tv & soundbar with ease. He explained how the tv worked in easy to understand terms. Plus, he made sure my cable tv remote worked on the tv, cable box and soundbar. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team was professional and efficient with installation and instruction with our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our TV, sound bar and DVD player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our TV, sound bar and DVD Player. They were very efficient and explained everything and made sure we knew how to work everything. The crew was fun to talk to and they really are good at their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. They delivered and set up my tv. They explained in detail how to use the remote and tv apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new LG 2021 TV. This is my 2nd LG TV. Great picture and great sound. You don’t need a sound bar. Geek Squad made the process so easy for me. They also explained how to use the remote. All I had to do was enjoy my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek squad delivering and setting up our me tv and sound bar and showing how to work them was great. the guys were also very knowledgeable and patient answering the any questions we had. They took out our previous tv to.

    I would recommend this to a friend
Sponsored