Customer Ratings & Reviews

Great pre-visit communication and agent arrived when he said he would, set everything up for me, took away my old set and stayed until I was comfortable that I understood all the features and that those features were working properly.

The Geek Squad were effecient and friendly. They knew what they were doing and went about their work very knowledgeable. I would use the Geek Squad again if needed. The cost was well worth it.

The Geek Squad tech did a great job of setting up my new TV in my living. He even moved to old one to my bedroom and set it up there! He was very good and helped me get the TV hooked up to my router for streaming.

The agent was very good. He arrived earlier than the set appointment which was great. Installed the Tv and explain how to use it. I would recommend this service to all of my friends. I'm very happy with the service. Job well done!!!!

Great TV with beautiful picture. The installers were great and were able to tell me other useful information. They were professional, courteous and on time. Great service guys!

Geek Squad removed our old equipment and installed our new TV and Soundbar. Everything went well and we love our new setup

My Geek installer was excellent--knowledgeable, helpful, and answered all my questions about my new smart TV. Having a Geek installer set up my equipment spared me the frustration and aggravation of doing it myself. I absolutely will use this service again!

my tech was on time, friendly and knowledgeable.tv was installed and programmed in a short time.stayed until i was satisfied everything worked ok.my old tv was taken to be recycled.

Cody installed my TV and did a great job and was very knowledgeable and answered all my questions. He was also very pleasant to me and my wife when we asked simple questions.

My guys were great. Installation was outstanding and they were very quick on the installation but the end product was outstanding. They moved my current 65 inch into the master bedroom and the completion was outstanding they are a great team.

The LG TV was delivered, unpacked and setup very professionally. All my questions were answered and I was shown how access my programming.

Your agent set up my new TV & connected my DVD player & took time to show me how to work the ROKU U-tube channel, so I feel like my system has been UP graded.

The Geek Squad were on time, clear in explaining features of our new TV and were very courteous. They removed our old Projection Tv and they left everything clean and neat. I would recommend their service. It was a bit pricey but worth it.

Ordered the TV for my parents and they were excellent at getting everything set up and took the time to explain everything to them.

The geek squad guys set up my tv and made it much easier to use. I hsd movrd and the tv is too big for me to get out of the box by myself. The agents were vert friendly and professional.

I recently had a new 4K UHD smart TV set up and installed by Geek Squad. The main technician also installed a new oven at the same location about a month earlier. Both items were early Christmas gifts for my parents. The technician and his assistant were polite, thorough and efficient. My parents were completed satisfied with the setup and installation process. Also, I give kudos to the main technician who informed us that the TV did not come with an HDMI cable which was required for the cable box to TV connection. Luckily, he had a 4K ready HDMI cable which we purchased for a reasonable price. The technicians did an excellent job disconnecting the old TV, relocated it to a convenient nearby space, and then set-up and installed the new TV. I'm very impressed with Geek Squad's professionalism. I will plan to use their services again.

The two Geek Squad technicians arrived as scheduled. They took my old and installed it in the bedroom as requested. Then, they installed my new 65" LG OLED on the wall where I asked them to. All in all, they did a terrific job and showed us how to use the new TV and remote along with our existing Spectrum cable service.

Sales person was wonderful and very knowledgeable and directed me to the perfect smart tv for me. The techs who delivered and hooked it all up were wonderful....had it all done in no time.

Technicians were on time, very friendly and polite. They were efficient and made sure that they cleaned up all boxes and extraneous items. The unit was set up according to our needs and wants and they were extremely knowledgeable in getting all the settings correct. Couldn’t have gone better.

Initial tv unboxing and set up took no time at all even though I though the cost for the service was a bit over priced. However, installer said that my sound system was not compatible with my new Samsung tv and left. After doing my own further research and talking to a Magnolia Best Buy representative who had over30 years experience, that was not the case. So following his advice I requested that the Geek Squad return to complete the sound setup since I had already paid for the service. Took the tech over an hour and several attempts but was finally able to find the correct connection to finish the job.