Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 18,772 reviews
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys showed up on time. worked effeciently. Cleaned up afterwarsds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew what they were doing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a ViZio TV and sound bar on-line. I also purchased the setup and take away services of the Geek Squad. Scheduling was easy and very timely. The two technicians were at our house as agreed to and took care of setting up our new set and took away the old set. All was handled efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squyad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were vey professional and did a great job of setting up the tv. They explained everything in a simple to understand way. They did not leave until they were sure i understood the operation ofm the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficiency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmy & Josh (Geek Squad) were efficient and considerate. Also, they patiently explained the operation of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad brought my TVs to my home and installed them with no problem at all. They do know what they are doing for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my new tv and got the sound bar and Comcast remote to work so everything was all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" LG OLED TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians arrived as scheduled. They took my old and installed it in the bedroom as requested. Then, they installed my new 65" LG OLED on the wall where I asked them to. All in all, they did a terrific job and showed us how to use the new TV and remote along with our existing Spectrum cable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    michael pildes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was perfect and efficient and prompt and explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and explained all work perfor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Collin Sullivan was very knowledgeable, patient, and courteous in providing excellent service for the problems that I had. He explained to me (a senior citizen), on the use of my equipment he installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was well versed and provided clear 'tutorial' about the TV as he set it up. I have since purchased other TVs and set up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY A80J / KLIPSCH 800

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Agent knew EXACTLY what I wanted and needed and PROVIDED IT! He is who everyone in this business should learn from. My Sony A80J now has better sound and picture quality than ever before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service was phenomenal! From start to finish they were consummate professionals and did everything! Set up, test etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overwhelmed and impressed! Chris Watson, my Geek Squad "friend for life", not only did a great, thorough job setting up and explaining the working of the TV, but he brought me a birthday cake! We ate it together while going over the "how to's" of the TV! I am now a fan and loyal customer!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is AWESOME!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, friendly, clean, efficient, and most importantly, effective. They knew what they were doing and asked questions along the way to make certain they were setting up my system the way I wanted it, not just the way they thought it should be. My only issue is that Benjamin suggested additional equipment for me to expand my system. Of course I went into the store and love his suggestions. Okay, maybe it was a good thing...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and it works good. They were very nice to me. They gave me good instructions to help me understand how the TV works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great! Installed my TV quickly.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a fabulous job of installation and what is more important is the great job with explanation. Not being very technical myself, I really appreciated the technician's attention to the details and making sure that I understood how to operate my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup and and take away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered and installed my TV was friendly, extrememly careful during the setup and very helpful with my questions. I would definitely recommend having Best Buy do the set up. And, the fact that they took my old one away made it that much better (small additional cost).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have a tv mounted. I have a 3 tier stand and thats where my tv sits. Geek Squad was professional and installed my tv perfectly. They also, installed my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Chris from Missoula, MT. geek squad were fantastic in installing our new tv and installing our older tv somewhere else in our home. They were very professional and I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of setting up my 55” tv including removing the huge, old tv, assembly of tv stand, adding sound bar and wire management. Quick, clean and efficient!

    I would recommend this to a friend
Sponsored