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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 18,772 reviews
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was excellent. The installers behaved very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad set up TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected the TV with ease and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin and Brandon did a great job! They dealt with each problem is it arose and I am happy to say they solved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent set up my new TV quickly and effectively, and he was patient and thorough in explaining how it operates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service as it should be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, informative, customer service as it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent hooked up all the speakers (5) in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and friendly and was able to take care of all my issues quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STOP - USE THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending your time and money picking out the perfect TV, be sure to hire THE GEEK SQUAD to install everything. Fast, clean and will spend all the time YOU need to understand how everything works. We were so happy with Daniel & Jillian, THE GEEK SQUAD are now on speed dial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected the fire stick , tv without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and thorough TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people know their stuff. The wire-up and process of inputting the appropriate TV and sound bar settings went smoothly. They even volunteered to set up my wife's phone so images on it could be displayed on the TV screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as expected and better. I have no problems with the service given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 70" TV and bracket.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is perfection at it's best. Cannot say enough good things about their service and installation. Worth every penny to get it done right the first time. Geek Squad service is like having peace of mind. I know they will do a great job as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inhome service was very efficient. The Geek Squad representative was very knowledgeable, thourough and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and Sound Bar efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men from the Geek Squad who came to my home were professional and excellent at explaining all I needed to know to operate my new TV and sound bar. Well worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, skilled and polite. Enjoyed the experience, Happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up Vizio 50"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with The Geek Squad gentleman who set up the TV for me. He was professional in every way to the point of putting covers on his shoes not to dirty my carpeting. He knew what he was doing and explaned how to operate all the features the Vizio TV had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65 inch OLED eco TV by LG is the best TV picture we have ever owned and sound quality is excellent. Tom&Kathy Monaco

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the service from the Geek Squad. They did a great job setting up and programming my new tv. They were also great at explaining all the features and how to use them. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad contractor did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor was prompt, knowledgeable and polite. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional team of installers that installed the TV quickly and safely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 55 inch Samsung smart tv and had it installed by Geek Squad. I put it on a floor stand and they set it up perfectly. Love it and the service Very helpful with explaining the new. TV to us

    I would recommend this to a friend
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