Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad representatives were great. They spent as much time as needed to set up my new smart TV and the DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were both very nice & knew what they were doing when setting up my new TV. I recommend using the Geek Squad for any setup. They never disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were great. Both mask protected and were very helpfull in explaining everything. Showed us how to work the smart tv and how to go to netflix and back to direct tv. Glad I spent the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend letting Geek Squad set up TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent guy. Very knowledgeable and extremely helpful. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first smart tv purchase and the techs were immensely helpful in walking me through the set up and activation steps. I'd highly recommend their service if you're a novice such as myself, as they make the experience significantly easier to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time, had the TV set up and working in no time. They took the time to demonstrate and explain all the functions and even helped me with the connection of a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad report

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers and setup Geek Squad were great. They were so knowledgeable of the inner workings of the tv, and connected all the WiFi associated items. It was worth the additional money to have them do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time set my tv up quickly and set all my channels for me. Cleaned up and took my old tv away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service of settling up and installing my new TV and sound system. Thanks Michael and Tre.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smooth tv installation by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time; informed me of arrival time. A very efficient technician. Set up went smoothly. So far, no problems with installed tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and stress free. They hooked my devices up for me after assembling everything for me. Made sure I could understand my remote. Great customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and connected all of my devices. Walked me through the remote control buttons. The colors are sharp and bright. Feels like I am a theater. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex, of the geek squad, did an efficient job installing my new TV and explaining all the details, and removing my old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt, polite, clean working. we were very pleased with there installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and advice from technicians. They actually suggested changes to my purchase that saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup and Sound Bar Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Setup and Sound Bar Setup was perfect. Both Geek Squad setup personnel were very professional and knowledgeable. I would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and easy installation of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and set up of our new TV was done flawlessly. Installer was knowledgeable and very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My large TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the set up. The men were very efficient. The only problem is my VCR and DVD cannot be attached to this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knowledgeable tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was deeply knowledgeable and good teacher. Assisted with options for use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and devices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Michael Long was very professional and courteous. He installed the TV and connected the devices, double checked everything to make sure it was all working, then patiently walked me through how to use everything.

    I would recommend this to a friend