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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 18,760 reviews
  • Rated 5 out of 5 stars

    Bright and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful with quality bright picture. I love my new tv and it’s the perfect size for my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inhome service was very efficient. The Geek Squad representative was very knowledgeable, thourough and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected install Direct TV Box

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for living room and good quality television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a streaming service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek service was timely and on time. The person doing the install was knowledgeable and took the time to explain what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Unboxing of 65' TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were respectful and courteous. The appointment was simple since I didn’t didn’t have Xfinity equipment at the time. Excess materials removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and done correct.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew just what he was doing. Added on internet. The tech did the best I had ever had. Could not believe how fast he set up thew TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job - Hooked up the new TV and downloaded all apps - set up our preowned TV in the sunroom and made sure all connections were up and running properly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech agent went above and beyond to help us learn how to use this new remote and show us the new content that is available for streaming. He checked net speeds and advised about products that could improve the signal IF we found it wasn't enough. very patient with some non techie folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were not only knowledgeable, neat, and efficient, but we had a lot of fun during the process. Really nice people, and they did the complete set up and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast excellent service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job of connecting everything and explaining how that works?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provided great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and did a great installation job .Attached the external devices and made sure that everything worked properly. Cleaned up everything before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were so helpful and polite, they treat us as though we were their grandparents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the new high tech, the only way to know it's being done right is to have a professional installer. They connected my cable, new DVD player, WIFI and took all the empty boxes with them. He also made sure I knew how to work the remotes before he left. To me, it was definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with installation of Samsung TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job installing our new 40" Samsung tv. They first removed the 36" tube tv and then assembled the stand to the new tv and installed in an entertainment center. They took their time and did a wonderful installation! It looks great and works fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was awesom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly rfecom end Geek Squad for installation. Our tech, DeSha Senter, was awesome. He was patient and explained everything. He went above and beyond as far as I am concerned. I even had to call him with a question and he walked my husband through the whole thing on the phone. I can't say enough about DeSha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two installers were here on time, very polite, professional, worked together and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great. On time and set everything up. Configured remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice when they finally got here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they finally got here, installers did a nice job. Three rescheduled appointments made purchasing the tv rather anti- climatic & our college football review didnt happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad member that set up my 55" tv and soundbar did a nice job and left the area very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very capable and insured their work . I know I can trust them

    I would recommend this to a friend
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