Customer Ratings & Reviews

Jeff of the Geek Squad did a fantastic job delivering and setting up our new LG TV, speaker system and remotes.

The installers were prompt, polite, clean working. we were very pleased with there installation.

The Geek Squad agents that delivered & setup my new TV were top rate ~ friendly, respectful & VERY knowledgeable. They made sure I understood how everything worked and NEVER talked down or acted superior (even though their knowledge was!!!) This was the best money I spent, hands down!

The agents were extremely professional, quick and pleasant. They brought in my new TV and installed it and set it up quickly and cleaned up the area.

Did an excellent job of connecting everything and explaining how that works?

Perfect service - they know their stufff!! Promptly came to home & was so friendly & was so appreciated.

Techs did a great job mounting the TV on the wall and making all the connections. Gave really helpful instructions on using the remote and getting into settings. Cleaned everything up and took the box when they left.

Guys did a GREAT job and were outstanding in informing me how to operate my new tv. Thank you Best Buy.

Bree and Ramon were professional and extremely knowledgeable. They moved 1 tv and set it up. Then they installed my new tv.

This service is great for the non-technical guy like me. They set up the TV, get your apps installed and give you a little tutorial.

Guy were great. Professional. Clean. Removed all trash on time. Ran through quick set up. Wonderful. Upset had to pay even with total membership.

The agent did an amazing job. He was very professional, ensuring that all devices were connected properly and adjusted the picture to our liking.

The installer came on time and was very efficient. He walked me through the operation and answered all my questions. He unboxed and set up the TV on my cabinet.

Two members of the Geek Squad delivered and set up our new 75 inch tv. They observed COVID precautions. One member remained to program the tv. He was very pleasant and answered all our questions. Well worth the price.

The technician, Matt Anderson, was AMAZING!!!! He did a great job installing the tv and explaining to us how to use a Smart Tv. Our tv was a dumb one, and the Smart tv is new to us!

The agents were very helpful and knowledgeable. They answered all my questions and hooked up the new TV to all my devices. Great Job.

The agents installed the tv and explained everything for us, very professional

Excellent service from Jim from the Geek Squad. He was able to set up our TV very quickly and reviewed how to use it. He provided his phone number if we had any questions. Excellent....

The Geek Squad is good! Delivery and setup were on time, efficient, and neat.

Service took over an hour to get working. After he left all worked great. Four hours later the device turned on but got the wrong input, the sound bar came on but no sound. Not satisfied with the products and would never recommend the tv or the myharmony remote to anyone. We wanted a tv that any idiot could operate. I hope we are above that level, but we are unable to operate it. We were told by a salesman that it could run a certain app but later found that it cannot independently run it by itself. Your sales help need to be more clear. The remote is very complicated. So many buttons and options that it takes going to a class to figure how to work it. It was supposed to take up to 45 minutes to set up. It took a professional almost double that time. We were charged for setting up the remote and for helping with Pandora. When he got here I had already figured out Pandora but we were still charged for this part of the serves. Why would any pay for a tv the required training to use. Not happy with this. What is a person to do to get this stuff working so that it will simply work every time? I thought the geek that came out did ok but is there a class on how to turn on a tv? He explained it but nothing he said worked. I can recommend the geek but I cannot recommend Best Buy.