Customer Ratings & Reviews

They were true professionals! Set up didn't take any time and they showed me how to work everything.

I couldn't be more pleased with the service from the Geek Squad setup guys. They took care of everything and were courteous, professional, clean, and answered all of my questions. They set up the Insignia TV and Samsung 4K Blue ray i purchased and reconnected existing equipment. Thanks, Geek Squad!

The agents mounted my tv and were very professional and friendly. Although this was their third time out due to a mix up.

Buying a new TV? Don’t think twice about doing it yourself unless that type of thing is in your wheelhouse. Have the Geek Squad deliver, install and integrate your new TV into your home and your network. Money well spent.

My TV was installed without one problem and still no problems. Very friendly, nice, knowledgeably . Thanks so much

Crew did a great job installing television and connecting my AV system. Also spent a good bit of time setting up controls and providing instruction. VBery glad I hired geek quad service On a negative note, the second crew arrived later and were not able to get my old rear projection TV from my walkout basement and up the yard to the street. A lot of plantings have grown since i bought it and I wasn't surprised. I sugeested I dismantle it partially and they concurred and I was to set up another date. I was advised when the second crew arrived that a paritally dismantelled TV could not be taken (all electronics were intact) I called the best buy numnber aand asked about this and have yet to hear back. I will probably have to dismantle the electronics myself and take them to a recycling center. Do need my money back for removal.

The tech arrived on time and set up my TV system to work perfectly. In addition, he not only demonstrated but then watched and coached me in how to operate my new system (TV and Sound Bar) to enjoy it fully! Super!! Glad I made this purchase at BestBuy!! I wouldn't shop anywhere else for electronics!!!

The agents made all required devices. They cleaned up all of the packing. Said someone would pick up box and packing but heard from none. Put in local garbage.

Thr agents were informative and knowledgeable. They mounted television and did all the set up. They also answered all are questions.

The Geek Squad techs arrived on-time, and were very professional, friendly, and efficient. Installation was a breeze in my case, yet they took the time to explain various functions and answer my questions. For over-sized items, such as my 65" tv, or technical setup of multiple components, I highly recommend this service.

The guys installed 2 TV's. Set them up and cleaned up in 1 hour

I was very satisfied with the work done by the Geek Squad, especially how they went out of their way to make sure all of my requests were completed

The agents did an excellent job setting every thing up, very polite too!!

Susie and Michael did a great job installing our TV, mounted on a stone fireplace. They spent a lot of time getting it done right, and then had to troubleshoot when we couldn't get a cable picture. It eventually turned out that it was the cable box causing the problem, but they spent hours at our house and were always patient and cheerful.

Set up was excellent. The technician was profession and courteous. Worth every penny!

The installers were prompt, polite, clean working. we were very pleased with there installation.

James Alford, Geek Squad, did an outstanding job of installation & explanation of the setups, remotes, and options available. Very professional. Cleaned up & took packing boxes.

The agents repacked my old TV after removing from its location. Then set up the new TV and did a real job providing operational instructions. Good crew.

My agent and his crew installed my TV without delay. It was very nice working with them. Good service. The Geek Squad came at a later date to fix the connection of my new DVD. They were very polite knowledgeable and nice,., the best!

Geek Squad had the TV set up in less than half an hour. It would have taken me many many more hours. They also explained the features that I was most interested in. They know their stuff,