Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came to my house moved my old TV and set everything up with the new one. The were very clean and left no mess at all. They were both friendly and explained my new TV thoroughly. I will continue to use this service for every major purchase.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Install!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an easy install, remove the old and bring in the new. A few screws and done. This install didn't take too long.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my TV quickly. The Geek Squad member who came later to connect the TV to the Xfinity box did a great job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price. This model has better upgrades from the previous set I bought last year, making it nicer to see and use.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service with both Samsung TV & Ring Door Bell installations.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great - replacing the TV which was broken when it was unboxed. They had everything hooked up in no time and explained the option to enroll in Total Care which we did. We would recommend Best Buy and the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy, efficient set up and instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys arrived on time, were extremely helpful in moving furniture that is too heavy for me and installing the new TV. Hooked up existing DVR player and prepared it all to work well. They were courteous and very efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tv 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv was installed works fine even has a better picture than the old 1 installers were very good and on time and showed the operating features
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jacob was great!! He went over and above setting up my mothers new TV. He was very friendly and professional!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that set up my new Samsung 65" TV were great! They were super fast and super efficient. It was worth the extra money to have Geek Squad set up the TV and haul away the old one.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up of our new tv went great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went great on our new Sony big screen smartTv. The gentleman that set it up was fast, polite, made sure all worked properly and that I knew how to use it all. Picture and sound are beautiful. TY
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
85"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job setting every thing up, very polite too!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was nice and did a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted and set it up great ,worked fine for 30 days ,not the geek squads fault
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad member set-up our TV promptly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dan H. brought our new LG 55inch TV and set it up in the place we designated. He did a very good job and was very friendly and helpful with any questions we had and he did it promptly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation of my new Lg86 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agents that installed/setup my new Lg86 inch TV did an amazing job! They were very thoughtful and helpful. They took the time to explain the functions of my tv and how to better understand the operation of my tv. Great job!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ian, the agent, set up the new tv and made sure it was working properly and set where I’d like it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Buy delivery is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents Joel and his partner was very swift and thorough when delivering my Tv. He took the time to explain in detail how to maneuver thru the channels and set up
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
In-home installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician installed my new Sony BRAVIA OLED TV and Sony blu-ray player and hooked up the cable box as well. Excellent service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Another great Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an updated version of the tv I purchased from Best Buy 9 years go. I am very pleased with this version, as the color and the detail is an improvement from my old set. I am very loyal to Sony televisions, and this version has lived up to my expectations, I also paid $1000 less for this version than the one I bought previously, so this is a win-win for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job in setting up a new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jelly did a great job setting up my TV…fast & efficient. She answered all the questions I asked, with patience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
