Customer Ratings & Reviews

This is an updated version of the tv I purchased from Best Buy 9 years go. I am very pleased with this version, as the color and the detail is an improvement from my old set. I am very loyal to Sony televisions, and this version has lived up to my expectations, I also paid $1000 less for this version than the one I bought previously, so this is a win-win for me.

Service was fantastic! They had to switch two TVs around and reprogram some outdated Logitech remotes and I was so very grateful they were able to do that! So yay for them! Five stars for sure!

DeShawn and Jeremy were both EXCELLENT each time they came. First visit was to deliver and set up our TV and TV Cabinet but the cabinet was badly damaged. They were very helpful in telling us how to get the issue resolved. Returned damaged one and ordered replacement.They set up the new TV and went through everything with us. When new TV stand arrived they were both again excellent in doing their job and connecting the components in a timely fashion. Whenever we need any more assistance with delivery and setup we hope we get them back again. KUDOS to both of them!!

Technician was very knowledgeable and explained the new setup. I am very pleased with the Geek squads service

Good service on all work they did with good placement for my new big screen on tv table stand

My setup was a easy one. They were fast. AND answered any questions I had. Cleaned up and removed the old TV

The Geek Squad boys were great. Friendly, knowledgeable and prompt. In addition to assembling the stand about 10x faster than I would have been able to do, they walked me through all the features of the new t.v. I hope Best Buy appreciates these guys as much as I do. They're exactly the kind of people who'd any business would want dealing with their clients, face to face. A million thank yous to both Geek Squaders who really made my day.

very helpful and fixed any problems showed up at time said and called nexr day to see if all was working correctly

The setup crew were great. Showed me how everything worked and left a clean house. I would recommend and use them again.

Excellent job. Worked quickly and were professional. Answered all my questions and then some. I would definitely recommend them

The two Geek Squad members who showed up did a great job! They were both very friendly and professional. It takes a little while for me to adapt to new technology so I really appreciate that they were very patient with me.

Outstanding setup of new Tv so much b then me crawling all,over floor and reading and rereading directions. During COVID 19 restrictions I was left with no added stress, just a happy ending.

The installation crew was very professional and efficient. would given 5 stars but it wasn't made clear by Best Buy that the delivery crew wasn't going do the install. Then it was days after delivery before the install team came.

I am so glad I chose to have my tv delivered and installed. The gentleman not only installed my product and answered questions...he did not leave until he was certain I had the basic operation of my product down pat. He was FANTASTIC

It was great to have experts come in and set up our TV. As senior citizens we appreciate their ability to come in, get the job done easily and quickly.

Agent set up my tv’S quickly and efficiently and connected them to the wifi very friendly and professional

This is a great service for those of us who are not the least bit tech savvy! The hook up didn't take any time at all, and the tech explained quite a few features.

The installer was fantastic! He was fast and good at explaining how things work. He was on time and did a great job!

Eliot is great Set up TV, Made sure remote worked checked other TVs, Terrific service

The agents were very personable and knowledgeable and set up my TV and showed me how to use it. They hauled away my old Sony 50" TV. Both were very friendly and took their time answering my questions.