Customer Ratings & Reviews

The squad got my new TV up and running, moved the old TV downstairs, got it running, and took away my old old TV, all in less than one hour. Everything worked perfectly. Thank you.

The service men were on time and completed the work in a short amount of time. They went through all the features of the tv so that I understood how the tv worked.

The agents that came in and set up the new TV, also moved another TV. They then helped me set up my router, and were very patient with the questions I asked. Amazing and professional agents that came

I had two wonderful technicians install my new tv quickly and efficiently. I love my new tv and was so pleased with the help and service by Best Buy.

Phil brought the tv into our home and provided top notch professionalism. He was friendly, helpful, and professional in the set up of the tv. We were extremely pleased with his input.

Installation was easy, quick, simple as all the "Smart" garbage was not required. Best part was the removal and haul off of the old tv and to be recycled. Price was a bit much but the recycle is worth it.

Best Buy's Geek Squad is prompt, knowledgeable, patient with non-techi people, get the job done fast, but carefully. They helped me understand all that I needed to know and answer my many questions.

These guys are the best. They are knowledgeable and professional. They not only set everything up but they asked me how I used the device and customized it for me.

Damion is the best! This was the second install with him. He is knowledgeable and professional. I highly recommend Damion and the Install team.

I love being a TotalTech member. Having the Geek Squad install was not only satisfaction and worry-free, but the shortcuts and customization he showed was amazing.

They were Professional, fast and helpful all the way. Great explaining things and following instructions. Cleaned up after work was completed. No problems at all. Well worth it.

Both agents did a terrific job. If only all of your employees were as good. It’s agents like these that keep me coming back and buying all my electronic equipment from Best Buy. Both deserve promotions and pay raises. Service was A Plus!

Fantastic service. Technician set up the TV, removed the old one and answered all of my questions.

The agent mounted my TV and connected it to all my devices.

The Geek Squad technician did a fantastic job and answered all my questions.

The Technican was knowledgeable, neat with his work and he completed the setup task very quickly.

The 2 men that came to setup and deliver the tv were excellent and patient. We’re senior citizens that can get confused by new remotes, new features, etc. After they left we called with questions and they actually had to come back to add on a feature we didn’t want the first trip. All in the same day. Great service and so, so glad we used them and didn’t try to do the installation ourselves. We would have returned it to the store out of frustration without their help!

the agent set up my TV and connected the TV to my wifi and set up my kids PS5.

Geek Squad is the only way to go. He was a true professional and very knowledgeable. He programmed the remote and took extra time to make sure we knew how to locate all the options on our new smart TV. He was also a pro with cord management.

Technician was friendly and followed safety measures. The tv was set up within several minutes. He made sure I understood the tv and answered all my questions.