Customer Ratings & Reviews

The person was on time, hooked everything up and showed me how to operate my new Samsung 65" OLED television.

Great job!! The servicemen were thorough and very polite. They expjained everything. The tv works great and we are vety happy. The prices were reasonable. We are very pleased with everything.

Manager at Tulsa Hills, Rodney, was terrific and made sure all work was completed. Sterling and Dan were great. Sterling is someone Best Buy should reward. He walked in and in 2 min found the problem Visio and Cox cable could not find.

The guys that showed up were very professional and knew what they were doing. I just sat back and let them do their job! Everything was perfect

Geek squad was timely, helpful and efficient, and all-around great. Completed set-up at my in-laws home and integrated the new TV with their new laptop (also purchased from Best Buy).

The Geek Squad was so very helpful! They installed my new TV and connected everything very quickly and explained everything to me so that I could understand!

The team installed tv, speakers and all that went with it with care and proficiency. They explained everything, making sure I understood how to use remotes. I would have them again if needed!

The fellow delivered my new TV, set it up with my cable and showed me how to use the remote. I was very happy with his efforts.

The agents mounted my t.v. and connected it to all of my devices and made sure all my devices worked properly before they left. And believe me---------that took a while and some special GEEK SQUAD brain power!

Geek Squad installed my new Smart TV and explained how it works and took away my old TV which no longer would turn on. I am very satisfied with my purchase and with the Geek Squad.

I would have spent half of my day setting up my new TV. The tech not only had me up and running in no time, but also took the time to show me the ins and outstanding if my new set. That was money well spent.

The agent was knowledgeable, polite and very helpful. Made sure I understood all instructions. Excellent job!

The agents setting up my TV were excellent. Very courteous and explained in detail all my questions.

Cole did an excellent job as always. He made sure everything worked before he left.

Drew did an outstanding job of setting up our new television. Unfortunately the cable was not working so we had to call xfinity to correct the problem.

The agents connected my TV and set everything up so it was immediately ready to use.

We purchased our Samsung 65” Tv and Samsung sound bar and decided to have Geek Squad set everything up; great move on our part. Michael H and his sidekick Dillon coordinated everything , came out did the install and walked us through everything we needed. Being 75+ years old; we are not really literate regarding all that needs to be done! These guys were fantastic!!!

The service itself was good and the person was nice and helpful but the setup was super easy and there wasn't any setup required. I wish I'd been informed about that when I made my purchase

Great Service & setup. They knew what they were doing and did it quickly and accurately. Very Professional!

Origial installation was great. Two professionals came to our home. We then had a problem that was probably caused by one of us. Called installer (per his instructions). No call back after four calls. Called his supervisor (his instructions). Called back within a day. Promised a call from installer. None after two days. Called supervisor again. Next day installer called. Promised to call or stop by. NOTHING. Paid a lot for Geek Squad help and am not happy that it has been two weeks!! I believe this service is a necessity but when paying for it, it should be available!! So yes, necessary. Recommend? No.